Experience

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  Stanford University

  • Civilian Supervisor

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  Stanford University

  • Stanford, California, United States

  • Public Safety Officer

    • Apr 2021 - Present
    • Stanford, California, United States

• 

  Robert Half

  • Administrative Assistant

    • Oct 2019 - Mar 2020

    Coordinator with 4Leaf Inc.-Answer multiple line phone system- screening and transferring calls-Review, track and assist in plan review process-Review development permit application plans for completeness, accuracy anddetermine acceptability for further review-Utilize EZ-Plan software

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  City of Palo Alto

  • Public Safety Dispatcher

    • Feb 2019 - Jul 2019

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  City of Oakland

  • Office Assistant II- Planning and Building Department

    • Dec 2018 - Feb 2019

    Scheduled building permit (residential and commercial) appointments for contractors Confirm appointments with contractors for future appointments

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  Palo Alto Plumbing Heating and Air

  • Palo Alto, CA

  • Operations Manager

    • Apr 2016 - Oct 2018
    • Palo Alto, CA

    Scheduling, directing technicians to meet service demands and customers’ expectations Dispatch service technicians to scheduled and emergency service calls Supervise technicians to effectively perform the functions of equipment repair, installation, start-up and other duties to ensure customer satisfactionCommunicating with customers regularly with dispatch to ensure technicians are being scheduled properly by skill level and efficiencyReviewing work orders, invoices and time reportsEnsures timely execution and implementation of service invoicingEnsure all company procedures are followed and accurate records are kept

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  Charles Schwab

  • Compliance Associate (through Randstad)

    • May 2015 - Apr 2016

    Utilize First Advantage background check system. Monitors pending residency, employment and student verifications.Assists processing candidate background screening.Maintain all relevant administrative records up to date.

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  MidPen Housing Corporation

  • United States
  • Non-profit Organizations
  • 400 - 500 Employee

  • Assistant Community Manager

    • Mar 2014 - May 2015

    Daily administrative and facility operations of the property, compliance and overall resident relations.Assists in completion of recertification, rent and security deposits.Organization of resident files and making sure compliance guidelines are met.Processing of employment, student and bank verification requests.Data entries of applicant background information.

  • Assistant Community Manager (through Ajilon)

    • May 2013 - Mar 2014

    Interviewed applicants for affordable housing.Verified employment and bank assets.Maintained applicant files for compliance department.

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  Ivivva athletica

  • San Jose, CA

  • Educator

    • Nov 2014 - Apr 2015
    • San Jose, CA

    Created fun and exciting guest experience with product education.Assisted with community events and trunk shows.Managed general cash handling with sales, returns and exchanges.

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  Homelife Furnishings

  • San Jose, CA

  • Lead Sales / Administrative Assistant

    • May 2008 - Nov 2013
    • San Jose, CA

    Managed customer service, administrative functions, and daily operations of large furniture operation.Prepared daily sales reporting for management. Managed order fulfillment processes.Assisted Marketing Manager with store promotions and sales campaigns.Filed and painted invoices, orders and manufacturing database.Executed various strategies for process improvement. Assist with sales call and inquiries.Customer and vendor correspondences.

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  IDEO

  • Palo Alto, CA

  • Administrative Assistant (through Ajilon)

    • Apr 2013 - May 2013
    • Palo Alto, CA

    Acted as first point of contact for outside callers and management of various administrative documents.Responsible for answering and routing calls. Maintain image of company by outmost professionalism.

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  Rocketship Education

  • Redwood City, CA

  • HR Assistant (through Ajilon)

    • Mar 2013 - Apr 2013
    • Redwood City, CA

    Filed various human resources documents for HR team.Organized documents for compliance department.Assists and prepared correspondence. Perform other administrative assistant duties.

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  Bank of the West

  • Union City, CA

  • Bank Teller

    • Jan 2006 - Mar 2008
    • Union City, CA

    Responsible for deposits, processes loan payments, opened accounts and activated direct deposit accounts.Provided customer service by answering or referring financial questions to supervisor staff.Handled ATM, night drops, and vault activities.Issued cashier checks, money orders and currency orders.Identified and referred sales opportunities to management and sales associates. Daily cash reconciliation.Assisted in various clerical and administrative responsibilities within the bank.

• 

  Pacific Sunwear

  • Newark, CA

  • Assistant Manager

    • Oct 2002 - Aug 2005
    • Newark, CA

    Hired as seasonal sales associate, promoted to lead sales associate in under 3 monthsOversaw day to day sales and leading a team to deliver top customer service in fast paced environment.Manage register with returns, sales, and exchanges.Participate in controlling shrink and achieving store shrink goals.Responsible for store presentation, ad setup, and special promotions.Participate in hiring and provided training to newly hired or promoted associates.