Bio
Experience
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Access KSA
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Dubai, United Arab Emirates
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Senior Manager - Client Relations & Operations (Remote)
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Sep 2023 - Present
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Dubai, United Arab Emirates
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Office Manager to the Managing Director
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Nov 2021 - Nov 2022
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Cairo, Egypt
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Assistant Company Secretary (Promoted)
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Mar 2015 - Dec 2019
• Manage the Non-Financial Risk of the team being the Business Risk & Control Manager (“BRCM”), and Business Information Risk Officer (“BIRO”)• Act as the principal adviser for managing Information Security Risk (ISR) for the department • Prepare Risk Control Assessment of the MENAT region in coordination with the country Company Secretary team across the region to determine the relevant risks, and develop the Control Plan in line with local regulatory requirement and HSBC policies; submission shared with Group Company Secretary (the Head Office) • Represent the department at i) The Group Company Secretary Chief Operating Officer meeting discussing the yearly Strategic Objectives and initiatives of the department globally, ii) The Company Secretary System Working Group, ensuring actions raised are regionally conveyed, actioned and completed as per group plan • Act as the Regional CoSec TRPO; represent the department at the Third Party Risk Management meetings, and own the completion / submission of the monthly management information, and the certifications • Represent the Regional MENAT CoSec department at the Anti-Bribery & Corruption (ABC) regional meeting, and action accordingly• Manage the CoSec’s physical and electronic records in line with bank policy and regulatory requirements, submission of the monthly Management Information, and completion the related exercises, as per the Department Operating Procedures• Drive and facilitate Business Impact Analysis (BIA), Business Continuity Plan (BCP) and Business Recovery Plan (BRP) / exercises• Drive the execution of the monthly MENAT ExCo in coordination with MENAT CEO and Regional Company secretary including initiating the agenda, determining and tracking key action items and assigning responsibilities along with due dates to ensure completion • Responsible for the Bank’s filing with the DIFC Register of Companies and the HSBC Company Secretary Internal Corporate Data Base (EnGlobe)
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Assistant Company Secretary
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Mar 2010 - Mar 2015
• Act as the first contact point with the Board of Directors’ Chairpersons and Members in all matters relating to governance and company secretarial work; and act as the main point of interaction between the Board of Directors and Senior Executive Management team• Provide Directors, on a regular basis, with all information related to their primary duties, compliance with all relevant internal Group policies and procedures, and regulatory obligations• Calling for meetings, preparing agenda, collating submissions and ensuring the timely distribution; preparing and tracking of action points arising and maintaining a rolling agenda • Ensure effective smooth running of Board and Committee meetings • Schedule Board / Committee meetings and ensure alignment with all relevant Board /Committee meeting dates across the region • Maintain Board and Committee records including papers and minutes• Ensure compliance with statutory requirements and governance best practice, while maintaining the department statutory records and registers • Assist with the induction of new directors into the business and brief them on their roles and responsibilities • Act as the Chief Administrative Officer for the Department; controlling the department purchase system and ensuring all expenditure is within policy and agreed budget
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Office Manager to the Chairman & Chief Executive Officer
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Sep 2006 - Feb 2010
• Provide full executive support to the Chairman (diary management, planning events, handle expenses, organizing travel plans, and preparing complicated travel itineraries) • Provide comprehensive / executive support in the delivery of assignments and initiatives on behalf of the Chairman’s office, monitor and follow up responses ensuring actions are taken and deadlines are met as and when required • Interact and work with senior stakeholders through regular correspondence, ensuring all correspondence and relevant materials are produced in a timely and accurate manner • Suggest and coordinate with other departments on the development and implementation of systems and procedures• Successfully manage, organize and take the ownership of undertaking large projects / assignments namely; arranging the Group Chairman, Group Management Board and Holdings Board’s visit while proactively taking the initiatives, independently delegating work, coordinating with colleagues / executives involved resulting in a successful visit • Liaise with Government officials/offices and high net profile clients for meetings with our Group Chairman and Board members• Organize and coordinate office operations and procedures in order to ensure organizational effectiveness and efficiency• Maintain records of very highly sensitive information ensuring no breach or information leakage
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Al-Tuwaijri Cougar Holdings
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Dubai, United Arab Emirates
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Office Manager
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Jan 2006 - Jun 2006
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Dubai, United Arab Emirates
Setting up a new office in Dubai as a branch of the existing company in Saudi Arabia.
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Majid Al Futtaim
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Dubai, United Arab Emirates
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Executive Assistant
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Jan 2003 - Dec 2005
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Dubai, United Arab Emirates
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Société Générale
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Dubai, United Arab Emirates
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Executive Assistant
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Sep 2001 - Dec 2002
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Dubai, United Arab Emirates
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Education
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1993 - 1995The American University in Cairo
Professional Certificate, Advanced Professional Executive Secretarial Certificate (ESC) -
1989 - 1993The Higher Institute of Co-Operative and Agriculture Sciences - Ain Shams University, Cairo
Bachelor's degree, Agriculture Sciences
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