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Christina Toska profile image

Christina Toska

Commercial Lines at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Progressive Insurance</span>
Intro Book
Seasoned customer service and non-profit professional with strong communication and leadership skills.
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Location
Kemah, Texas, United States, US
Skills
  • Interpersonal Communication
  • Critical Thinking
  • Confidentiality
  • Courtesy
  • Social Networking
  • Show all
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Bio

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Christina Toska is a seasoned professional with extensive experience in customer service, sales, and non-profit management. She holds degrees in French Language and Business, Business Administration and Management, and Polish Language and Economics. With a strong background in interpersonal communication, strategic communications, and online marketing, Christina has successfully led teams and managed projects in various industries. She has worked as a Customer Service Team Lead, Sales Audit, Accounts Payable, and Skip Tracing at Gantos Corporate Offices, a First Mate at SV Memento Mori, and a Commercial Lines representative at Progressive Insurance. Christina has also volunteered at a maker space and has experience with Microsoft Office products and CRM systems.

Experience

  • Progressive Insurance
    • Commercial Lines
      • Aug 2022 - Present
  • SV Memento Mori
    • Kemah, Texas, United States
    • First Mate
      • Mar 2021 - Aug 2022
      • Kemah, Texas, United States
  • State of Michigan
    • Grand Rapids, Michigan
    • Unemployment Insurance Examiner (UIE-10)
      • Oct 2006 - Mar 2021
      • Grand Rapids, Michigan

      - Took calls from unemployed workers and helped complete the claims filing process, answered questions regarding ongoing claim processing- Interacted with a very diverse range of callers respectfully, successfully, and with full attention and effort towards each person- Helped callers navigate an...

  • The Geek Group
    • 902 Leonard St NW Grand Rapids MI 49504
    • Staff Intuitive Officer
      • Oct 2011 - Jun 2013
      • 902 Leonard St NW Grand Rapids MI 49504

      Volunteer at a maker space. As a non-tech, I did whatever needed doing. I cleaned out a large room off the lobby and equipped it as the office. I picked up after packages and donations were unpacked. Cleaned and prepared floors for epoxy. Helped process donated equipment. Sorted and labelled the ...

  • Lydia's Uniforms
    • Grand Rapids, Michigan
    • Customer Service Team Lead
      • Jan 2001 - Oct 2006
      • Grand Rapids, Michigan

      I led a team of about 10 telephone customer service agents in successfully taking and processing orders for medical scrubs and other professional uniforms. Negotiated large medical office ordersUpsold value added products and services such as embroideryWorked to cover peak call hours when neededR...

  • Gantos Corporate Offices
    • Grand Rapids, Michigan, United States
    • Sales Audit, Accounts Payable, and Skip Tracing,
      • May 1943 - May 1999
      • Grand Rapids, Michigan, United States

Education

  • Grand Valley State University
  • 2002 - 2004
    Grand Rapids Community College
  • Akademia Humanistyczno-Ekonomiczna w Łodzi

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business Services”

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