Experience

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  CARMA Corp.

  • Canada
  • Appliances, Electrical, and Electronics Manufacturing
  • 1 - 100 Employee

  • Business Operations Support

    • Apr 2022 - Present

    • Accurately process and enter all field orders into the company's database, Sage 300, ensuring order details are complete and error-free.• Act as a liaison between field team, production, and meter shop.• Label creation.• Transfers, adjustments, and cost entries.• Weekly reporting of current and fulfilled orders.• Scan and digitize documents for archival and reference purposes in paper and electronic docket formats.• Handle incoming and outgoing communications related to orders, warranties, and customer inquiries.• Record keeping.• Document creation meeting Measurement Canada requirements.• Handle Return Merchandise Authorization (RMA) requests and issuance, following company policies and procedures.

  • Project Coordinator

    • Sep 2021 - Apr 2022

    • Accurately process and enter all field orders into the company's database, Sage 300, ensuring order details are complete and error-free.• Act as a liaison between field team, production, and meter shop.• Label creation.• Transfers, adjustments, and cost entries.• Weekly reporting of current and fulfilled orders.• Scan and digitize documents for archival and reference purposes in paper and electronic docket formats.• Handle incoming and outgoing communications related to orders, warranties, and customer inquiries.• Record keeping.• Document creation meeting Measurement Canada requirements.• Handle Return Merchandise Authorization (RMA) requests and issuance, following company policies and procedures.

  • Administrative Clerk

    • May 2021 - Sep 2021

    Primary Job Duties• Timecard and expense entry through accurately entering and updating data into corresponding fields within Sage 300.• Scan and digitize documents for archival and reference purposes in paper and electronic docket formats.• Assist other staff in filing, Xeroxing, typing, and other tasks as necessary• Provide general data entry support.• Record keeping.• Label creation.• Transfers, adjustments, and cost entries.• As-Built documentation review and final binder assembly.

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  Purplebricks Canada

  • Sales Coordinator

    • Feb 2021 - Apr 2021

    PURPLEBRICKS BROKERAGE, FORMERLY COMFREE COMMONSENSE NETWORK BROKERAGEPrimary Job Duties:• All duties of previous role at Purplebricks with some additions, including:- Working closely with the Operation Manager of Sales on upcoming sales projects and rollouts- Tracking and analysis of company client satisfaction surveys- Creation of ad hoc sales reports

  • Administrative Assistant, Sales

    • Jan 2019 - Feb 2021

    Primary Job Duties• Supported Business Development Manager, National Director of Sales, and a growing sales team.• Analyzed sales reporting and trends using Microsoft Excel, Word, and PowerPoint.• Conducted client satisfaction surveys and presented overall results to the leadership team.• Handled payroll/accounting, including expense files, hours submission, and invoice verification.• Managed staff vacations and created training schedules for new sales staff.• Coordinated travel arrangements, offsite meetings, and conferences.• Organized conference calls, recorded meeting minutes, and facilitated video conferencing.• Assisted in relaying business changes and system updates to staff.

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  ComFree Commonsense Network brokerage

  • Hamilton, ON

  • Administrative Assistant, Sales

    • Sep 2011 - Jan 2019
    • Hamilton, ON

    Primary Job Duties:• Supported Business Development Manager, National Director of Sales, and a growing sales team.• Analyzed sales reporting and trends using Microsoft Excel, Word, and PowerPoint.• Conducted client satisfaction surveys and presented overall results to the leadership team.• Handled payroll/accounting, including expense files, hours submission, and invoice verification.• Managed staff vacations and created training schedules for new sales staff.• Coordinated travel arrangements, offsite meetings, and conferences.• Organized conference calls, recorded meeting minutes, and facilitated video conferencing.• Assisted in relaying business changes and system updates to staff.

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  Convergys

  • Welland, Ontario

  • Administrative Assistant

    • Sep 2002 - Sep 2011
    • Welland, Ontario

    2007 to 2011Administrative Assistant• Completion of daily reporting utilizing various systems including Microsoft Excel, Microsoft Word, and PowerPoint• Data pull and verification for employee “kicker bonuses” for the following office locations: Ontario, Philippines, and New Mexico• Worked one on one with the client (AT&T) to ensure a quick and thorough resolution of issues via e-mails and conference calls• Handled escalated feedback through multiple e-mail systems • Relayed crucial information to staff members