Experience

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  Cm3 - Contractor Management

  • Account Manager (accounts, onboarding and project management)

    • May 2024 - Present

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  FUJIFILM Upstream Solutions

  • Australia
  • IT Services and IT Consulting
  • 100 - 200 Employee

  • Solutions Project Co-Ordinator

    • Jul 2014 - Present

    Solutions Project Coordinator between internal Solutions Implementation Team and Internal Sales Team relating to Pre and Post Sales Activities. Solutions Project Coordinator between Fujifilm Upstream Solutions and the end customer to ensure successful project management and delivery of development build, and implementation of new solution.Solutions Project Coordinator tasked with communications between internal and external stakeholder groups. Managing project/s from the initiation phase through to closure within an Agile framework. (full project lifecycle) Resource/time scheduling of all projects  Coordination and Management of Implementation Consultants and Customer interactions. On-time delivery of solution implementation milestones & projects.  Reporting and providing updates for all active solutions implementation projects to all internal and external stakeholders.  Liaise with project stakeholders to proactively assess needs and requirements to improve project delivery outcomes Identifying risks and issues within the project, to take corrective actions. Regulating contract and software support terms for correct alignment, licenses and finance requirements.  Close out tasks (including internal financial requirements) for all projects Software/Project closure forecasts for vendor partners and internal stakeholders Managing software vendor orders and resolving any disputes. Skills: Project Management, Project Documentation, Project Delivery, Communication. Oral Communication, Presentations

  • Client Services Manager

    • Aug 2011 - Jul 2014

    Client Services Manager for FBAU Upstream Solutions. To be a liaison between Upstream and existing customers, to help ensure clients receive exceptional service which would then in turn also result in future sales for the business and satisfied customers.  Preparation of onsite audits for printers and copiers  Preparation of floorplans – Existing vs Proposed Follow up of deal progress with deal administration. Co-ordinate rollouts and implementation of hardware.  Co-ordinating onsite training for customer employees On- going existing customer site visits and meetings (usually monthly or quarterly basis) Existing account reviews and reporting (usually monthly or quarterly basis) Presentation of account reviews and reporting Maintaining DB activities Consult with stakeholders both internal and external General Admin Requirements:Skills: Project Management, Account Management, Reporting, Presentations, Communication

  • Acct Manager and Sales Support

    • Apr 2003 - Aug 2011

    Sales Support (VIC) May 2005 – August 2011 Sales Support for Upstream Solutions. Directly supporting the success of the sales team.  Assisting the sales team with their daily job functions  Preparation of sales proposals  Presentation of sales proposals  Assisting in sales of the product and meeting sales target Preparation of internal pricing and paperwork for submission  Consult with stakeholders both internal and external General administration tasks Skills: Account Management, Sales, Reporting, Presentations, Communication

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  Hotkey Knox

  • Administration

    • Oct 2002 - Apr 2003