Topline | Christina Mair

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Christina Mair

Product Analyst at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">T. Rowe Price</span>

Intro Book

IT professional with expertise in technical support, Scrum, and application management.

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Location

Baltimore, Maryland, United States, US

Skills

Help Desk Implementation
Application Support
Dispatching
Scrum
Remote Desktop
Ticketing Systems
Troubleshooting
Technical Support
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$80.0

Hourly Rate

How This Rate is Calculated

Okay, let’s break it down. Christina has 8 months of experience as a Product Analyst at T. Rowe Price, where she likely earned a salary in the range of $60,000-$90,000 per year. Her role involves product planning, analysis, and implementation, which requires strong technical skills and business acumen. As a Scrum Master, she has experience coaching teams, removing impediments, and facilitating Scrum events. Her certifications, including HDI Certified Support Center Team Lead and Advanced Certified ScrumMaster, demonstrate her expertise in technical support and agile methodologies. Considering her experience, skills, and certifications, I estimate her hourly rate to be around $80, which is a reasonable rate for an IT professional with her background and experience.

Bio

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Topline AI

Christina Mair is a seasoned IT professional with expertise in technical support, Scrum, and application management. She has extensive experience in providing top-notch customer service, resolving technical issues, and driving process improvements. Christina holds various certifications, including HDI Certified Support Center Team Lead and Advanced Certified ScrumMaster.

Credentials

HDI Certified Support Center Team Lead (HDI)

HDI

Sep, 2020
- May, 2026
HDI Support Center Analyst (HDI)

HDI

Jul, 2019
- May, 2026
Advanced Certified ScrumMaster

Scrum Alliance

Jul, 2021
- May, 2026
Certified ScrumMaster (CSM)

Scrum Alliance

Experience

T. Rowe Price
- Product Analyst
  - Nov 2023 - Present
  Drive the product- and business-planning processes for cross-functional teamsAnalyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspectiveAssess current competitor offerings and seek opportunities for differentiationAnalyze product requirement...
Freddie Mac
- McLean, Virginia, United States
- Scrum Master Professional
  - Feb 2022 - Oct 2023
  - McLean, Virginia, United States
  • Coaching the team members in self-management and cross-functionality.• Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done.• Causing the removal of impediments to the Scrum Team’s progress; and,• Ensuring that all Scrum events take place and are posit...
NewWave Telecom & Technologies, Inc.
- Scrum Master (Associate)
  - Jan 2018 - Jan 2022
  • Coaching the team members in self-management and cross-functionality.• Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done.• Causing the removal of impediments to the Scrum Team’s progress; and,• Ensuring that all Scrum events take place and are posit...
FEI Systems
- Product Specialist
  - Jan 2017 - Apr 2017
  FEI Systems Production Support Specialist• Provide client support and technical issue resolution via email, phone, web• Build rapport and elicit problem details from non-technical or technical customers• Provide timely, efficient and pleasant follow up to user questions or issues• Communicate cus...
CACI International Inc
- Washington D.C. Metro Area
- Help Desk Specialist
  - Aug 2014 - Oct 2016
  - Washington D.C. Metro Area
  • Provide technical support to users by monitoring support tickets, answering the support line, and documenting correspondences as required.• Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions.• Triage of reported inquires resulting in resolution and/o...
Bowie State University
- Help Desk Analyst
  - Sep 2011 - Aug 2014
  • Provide technical support to users by monitoring support tickets, answering the support line, and documenting correspondences as required.• Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions.• Triage of reported inquires resulting in resolution and/o...

Education

2010 - 2014

Bowie State University

2010 - 2014
East Pennsboro Area Senior High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Information Technology and Services”

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Christina Mair

Refer a Friend to Get
100 Credits For FREE

$80.0

Hourly Rate