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Bio

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Christina Doucette is a seasoned hospitality professional with extensive experience in event management, corporate events, and catering. She has a Bachelor's degree in Hospitality and Tourism Administration from Endicott College and has worked in various roles, including Event Planning, Marketing, and Customer Service. With over 15 years of experience, Christina has developed strong skills in managing events, leading teams, and providing exceptional customer service. She has worked for several companies, including Cakes for Occasions, Graced Creative, and The Warren Group, where she has overseen the planning and execution of events, managed teams, and developed marketing campaigns. Christina is also skilled in social media marketing and has a strong understanding of the hospitality industry. With her extensive experience and skills, Christina is well-equipped to handle a wide range of events and provide exceptional customer service.

Experience

    • Parcel Acquistions Supervisor

  • The Warren Group
    • Peabody, Massachusetts, United States
    • Parcel Acquisitions Coordinator
      • Nov 2021 - Present
      • Peabody, Massachusetts, United States

      Responsible for oversight of the accurate acquisition and processing of property assessment data. Serve as the primary contact for the assessor offices and parcel processing departmentPerform data quality audits/analysisTechnical liaison between data collection and processing groupsResolve data issues

  • Graced Creative
    • Reading, Massachusetts, United States
    • Owner
      • Jan 2009 - Present
      • Reading, Massachusetts, United States

      • Custom calligraphy and event signage• Plan events and meetings for clients with scope including venue selection, contract negotiation, event design, logistics, menu planning, coordination with outside vendors, billing and event implementation• Assist clients in developing design vision and implementing it within specified budget• Maintain strong relationships with area event vendors and venues to ensure clients expectations are exceeded and best available pricing is contracted• Negotiate contracts and rates with vendors to secure fair terms for client and maintain budget• Create customized stationary including invitations, programs, save the dates and thank you cards to enhance event design and brand events from start to finish

    • United States
    • Food Production
    • 1 - 100 Employee
    • General Manager
      • Sep 2014 - Mar 2020

      - Lead and manage staff of 20-30 employees to exceed sales goals, increase brand awareness, and deliver an exceptional client experience- Motivate team members to achieve personal and departmental goals- Increased sales and customer satisfaction while reducing operating costs to increase profits- Network with industry leaders for educational and business development purposes- Continued to maintain and develop marketing and social media campaigns

    • Marketing Manager
      • Apr 2013 - Sep 2014

      • Develop and implement in-store and online sales and marketing campaigns/promotions to help drive business• Manage all social media platforms • Manage and research potential outside marketing and advertising opportunities• Development of e-mail campaigns including maintenance of customer database• Coordinating, developing concept, design and creating print advertising• Responsible for all website maintenance including posting of press releases, promotions, new photos, announcements, etc. • Produce weekly emails, including content development and distribution, to promote sales and awareness• Work with industry vendors on cross promotions and/or marketing strategies• Work on product and promotion ideas in relation to current events and trends in the industry• Work with Bridal Coordinator to create and distribute marketing materials• Coordinate advertisements for wedding brochures and magazines• Consistently update galleries on website to keep up with trends, etc.• Document maintenance and Design Work• Create Ads needed for brochures and other print advertising opportunities • Develop and design signs, banners, etc. for store and marketing promotions

  • Pyramid Hotel Group
    • Tupper Manor at the Wylie Inn & Conference Center, Beverly, Massachusetts
    • Catering Sales Manager
      • Mar 2010 - Apr 2013
      • Tupper Manor at the Wylie Inn & Conference Center, Beverly, Massachusetts

      • Private event sales for social events including weddings, showers, holiday parties, summer outings and corporate catering events within Tupper Manor and conference center• Worked with team to create new event menus, packaging and wedding open house as well as design corresponding presentation pieces to enhance sales and event experience for clients• Prospecting and outside sales calls completed in addition to inquiry processing to drive new business and achieve individual, team and property goals• Coverage of detailing and coordination of social events and weddings in the absence of the Social Event Manager including menu creation, event management, creation of banquet event orders and event checks• Provide creative solutions for clients addressing their needs and budget while being mindful of profitability for organization• Developed successful social media campaign resulting in increase of property knowledge and inquiries via Facebook, Twitter, Pinterest, Instagram and blog

  • Hampshire House
    • Boston, Massachusetts
    • Catering Sales Manager
      • Nov 2005 - Dec 2008
      • Boston, Massachusetts

      • Private event sales and planning for events of 10-500 guests including weddings, corporate events and social events at both the Hampshire House and Cheers• Attain and exceed sales goals through strengthening relationship with existing clientele as well as aggressively seeking potential new clients• Developed marketing initiatives and collateral to promote facilities • Responsible for all stages of the sales cycle including prospecting, initial inquiry, site visits, proposal writing, contracts, event detailing, event design, and billing• Developed strong industry contacts for through networking and attendance in industry seminars• Maintained and developed knowledge in target clientele, industry, competitors and trends • Work with team to create event packages for properties as well as revise menus and pricing

  • Hilltop Steakhouse
    • Saugus, Massachusetts
    • Function/Event Sales Manager
      • 2003 - 2005
      • Saugus, Massachusetts

      • Deliver customer service through sales, bookings, meeting with prospective and current clients, and coordinating their functions• Planned functions, meetings and off site catered events for clients• Responsible for event setup, staff and kitchen coordination through supervision of ongoing events• Management of up to six function rooms and twelve catering contracts per day with staff of over 20 people

Education

  • 2001 - 2005
    Endicott College
    Bachelor's degree, Hospitality, Hospitality and Tourism Adminstration
  • 1997 - 1999
    University of Massachusetts Amherst
  • 1992 - 1997
    Reading Memorial High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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