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Experience

    • Nigeria
    • Banking
    • 1 - 100 Employee
    • Project Manager
      • Feb 2019 - Present

      - Managing projects and conducting business analysis. - Planning, executing, monitoring, controlling and closing projects. - Ensuring that all projects are delivered on-time, within scope and within budget to achieve customer satisfaction.- Creating a detailed business analysis, opportunities, outlining problems and recommend solutions.- Coordinating internal resources and third parties/vendors for the flawless execution of projects.- Reviewing a variety of business areas including; operations, procurement, inventory and facilities

    • Account/Sales Officer
      • Feb 2018 - Feb 2019

      - Conducted evaluation of sales territory to generate revenue leads. - Actively involved in performing financial documentation; preparing vendors and clients ledgers; tracking of payment form clients and payment to vendors; processing purchase order, sales order, invoices and general reconciliation. - Established and maintained extensive relationships with key clients to maximize retention and referrals. - Managed and deepened relationships with existing and prospective customers.- Ensured accurate accounting ledgers and processed payments to revenue services.- Led major parts of the sales cycle from client initiation, presentation of product and business negotiation.

    • Customer Care Executive
      • Aug 2017 - Feb 2018

      - Demonstrated strong communication skills through active listening, understanding the customer’s needs, and identifying actions to help achieve their objectives.- Provided exceptional customer care in a fast-paced environment.- Effectively handled escalated customer issues in a professional and timely fashion.- Handled confidential and highly sensitive information following Experian and Federal regulation.- Ensured strict compliance with data integrity and accuracy.

    • Brand Projector
      • Sep 2013 - Feb 2015
      • Enugu Nigeria

      - Projected and supervised advert placements, promotions and sales.- Consistently hit and exceeded sales

Education

  • 2011 - 2015
    University of Nigeria, Nsukka
    Bachelor of Science - BS, Biochemistry
  • 2020 - 2020
    Harvard Medical School
    Other; HMX Fundamentals Online Certificate Program - Pharmacology
  • 2020 - 2020
    Harvard Medical School
    Other; HMX Fundamentals Online Certificate Program - Immunology
  • 2016 - 2017
    Chartered Institute of Customer Relationship Management
    Chartered Post-Graduate Diploma, Customer Relationship Management

Suggested Services

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Industry Focus. “Banking”

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