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Experience

    • Canada
    • Entertainment Providers
    • 100 - 200 Employee
    • Director of Sales Operations
      • Jan 2019 - Present

      Leading the team and ensuring strong links between the sales and other departments. In order to support the company’s commercial objectives and growth efforts, priorities revolve around sales management, improvement of sales productivity, refinement of sales processes, partnership with all departments to enhance global company processes, management of key international distributors/clients, support and collaboration for new product developments, partnership with marketing, as well as all other responsibilities detailed within my previous position.

    • Sales Operations Manager
      • Jan 2017 - Jan 2019

      o Identifying sales process improvement opportunities to increase department productivity and sales, developing accompanying solutions, and streamlining.o Driving the delivery of monthly and quarterly sales analytics for the global market to the Board Of Directors, providing recommendations, insights on trends, updates on quotas and sales plan, and projection for growth.o Partnering with the global Sales Directors to provide thoughtful analysis and insights related to key performance metrics which drive operational decision making. o Partnering with various departments to represent & prioritize system and process requirements. o Partnering with marketing in developing and launching sales tools and campaigns to support the company's sales force.o Managing the Media Content License program to increase revenue through that channel. o Managing key international distributors and clients.o Project Managing the company's product sales orders. o Creating and managing a new outbound sales program with the aim of growing the sales department.

    • Business Development Analyst
      • Apr 2014 - Jan 2017

      o Business and sales analysis for the global market.o Managing the sales database and CRM system.o Following-up with in-house accounts and opportunities, and managing key distributors.o Project Managing the company's product sales orders. o Finding new business opportunities within existing and new markets (B2B).o Collaborating with marketing in developing and launching sales tools and campaigns.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Executive
      • Jan 2011 - Mar 2014

      o Developing and leading business opportunities within existing and new markets (B2B and B2C).o Researching and studying the markets, to develop new competitive products and price strategies. o Sales analysis to improve process and increase partnerships.o Consulting potential clients on their marketing strategies.o Negotiating and closing deals, as well as building strong relationships with corporate clients.o Creating strong online marketing strategies for the company to generate more leads. o Project managing the development of marketing material, website, blog, and press room.

    • Affiliate Marketing Manager
      • Oct 2010 - Jan 2011

      o Managing the affiliate marketing programs of clients.o Helping to build the Income Access network.o Recruiting and managing affiliates.o Consulting new clients on best practices.o Building and managing affiliate and client relationships.o Supporting affiliates with their marketing strategies and activities (SEO, Social Networking, Banner and link advertisement, etc.).o Developing communications and marketing strategies to grow the clients' brands within the affiliate industry.

    • Finance & Administrative Officer
      • Jan 2009 - Mar 2010

      o Working on a 1 year project at this NGO. o Offering recommendations for improvement of different processes, and creating new department processes and procedures.o Managing Human Resources and Financial/Accounting related activities.o Auditing all documents, contracts, invoices and payments for...

    • Management Consultant
      • Mar 2009 - Jun 2009

      o Leading a three-month long organizational management consulting project as an external consultant.o Analyzing all company resources and departments, interviewing employees, studying and proposing amelioration to current processes and procedures.o Identifying and recommending company wide improv...

    • International Operations Manager (of PRC)
      • Jun 2003 - Oct 2008

      o Developing/implementing business development and marketing strategies in order to meet business objectives.o Managing the development of products, website, and marketing material.o Developing global brand recognition for the company and their products.o Performing market research and competitor...

    • Researcher
      • Oct 1999 - Sep 2000

      o Managing day-to-day activities of the laboratory, and supporting manufacturing in problem resolution. o Performing bacterial testing, as well as experiments on the water filter modules.o Analyzing cause of problems and proposing solutions through design and process modifications.

Education

  • 2008 - 2009
    Université du Québec
  • 2005 - 2006
    LCCI International Qualifications
  • 1995 - 1999
    University of Massachusetts Dartmouth

Suggested Services

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Industry Focus. “Entertainment Providers”

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