Experience

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  BG Distribution

  • Woodbridge

  • Shipping/Receiving

    • Mar 2014 - Present
    • Woodbridge

    - Accurately received and stocked inbound orders- Picked and packed all product orders for shipment- Perform the inbound and outbound paperwork- Perform inter-company transfers both inbound and outbound

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  ASSA ABLOY Canada

  • Vaughan, ON

  • Customer Service Coordinator

    • Aug 2012 - Feb 2014
    • Vaughan, ON

    - Provided customer service and technical support for distributors, as well as sales representatives for all of Canada- Responsible for ensuring high customer service standards, customer ordering processing, quality control, and quality assurance.- Processed credits, debits, Return Goods Authorization requests for customers, and Return goods Authorizations back to the factory.- Coordinated with the shipping department to ensure product was received and delivered to customers in a timely manner.

• 

  P.I Media

  • Mandaluyong, Philippines

  • Account Executive

    • Jun 2010 - Jun 2012
    • Mandaluyong, Philippines

    - Initiated the sales process by prospecting and scheduling appointments.- Prepared written proposals; delivered oral presentations to customers.- Assisted in determining advertising requirements and budgetary limits, utilizing knowledge of product or service to be advertised, media capabilities and audience characteristics.- Ensured that projects were completed on time and within budget.

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  ASSA ABLOY Canada

  • Vaughan, ON

  • Customer Service Coordinator

    • Oct 2006 - Oct 2007
    • Vaughan, ON

    - Provided customer service and technical support for distributors, as well as sales representatives in a geographic territory encompassing entire Western Canada.- Responsible for ensuring high customer service standards, customer ordering processing, quality control, and quality assurance.- Successfully managed the needs and requirements of revenue commercial accounts including Sargent, McKinney, Eff Eff, Securitron, H.E.S, Markar, Folger Adams, Corbin Russwin, Yale, Adams Rite, Norton, and Rixson through extensive follow-up procedures.

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  GLENTEL Inc.

  • Mississauga, ON

  • Retail Sales Consultant

    • Nov 2004 - Oct 2006
    • Mississauga, ON

    - Sales Consultant for Rogers AT&T, Bell Mobility and Fido’s products and services.- Ensured a high standard of customer service and support to all cellular phone users.- Maintained sales revenue targets by delivering products and services that put the customer’s needs first.

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  Canadian Wireless - Bell Mobility

  • Mississauga, ON

  • Customer Service Representative

    • Mar 2004 - Nov 2004
    • Mississauga, ON

    - Provided excellent customer service while working in a fast paced call centre environment.- Maintained sales revenue targets by cross-selling and up-selling Bell products and or Bell Mobility features.- Processed all customer requests with speed, efficiency and accuracy.- Ensured all customer questions about their account and or billing were answered and fully understood.

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  GLENTEL Wireless Solutions

  • Mississauga, ON

  • Manager in Training

    • Sep 2001 - Mar 2004
    • Mississauga, ON

    - Provided training and support to other employees in order to ensure a high level of efficiency in operations and sales.- Ensured proper maintenance for store inventory levels. (I.e. inventory counts and receiving store stock)- Processed employee schedules and payroll.- Ensured daily operations for secondary location were running smoothly.