Experience

• 

  iServe Real Estate Operations

  • Real Estate
  • 1 - 100 Employee

  • Senior Vice President

    • Apr 2014 - Present

    • Senior leader of an organization that has sold and serviced 30,000+ residential properties with aggregate sales exceeding $2 billion. • Create custom Asset Management and Disposition solutions for clients and partners. • Develop and implement both internal and client specific policies, procedures, and training guidelines.• Accountable for performance oversight of all teams and client portfolios. • Serve as the primary Client Relationship Manager for existing clients and liaison with the Board of Directors. • Significant role in identifying and developing new client relationships and business opportunities.• Responsible for essential personnel decisions including employee recruitment and procurement.

  • REO Sales Manager

    • Sep 2012 - Present

    • Managed multiple cross-functional teams including Sales & Marketing, Vendor Management, Compliance, and Pre-Marketing. • Assisted with the development of operational procedures and training materials for teams within my line of business. • Oversaw quality control for client portfolios and resolved issues discovered during client and internal audits. • Served as an escalated point of contact for all clients. • Constructed a vendor network of more than 2,500 licensed Real Estate professionals nationwide.

• 

  iServe REO

  • San Diego, CA

  • REO Asset Manager

    • Sep 2011 - Aug 2012
    • San Diego, CA