Bio
Experience
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Unilink Transportation
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Dallas, Texas, United States
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Senior Vice President
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Jan 2014 - Present
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Dallas, Texas, United States
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Logistics Account Manager
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Jul 2013 - Jan 2014
•Actively and continually prospect and maintain growing sales funnel using multiple methods including cold calling. •Understand and execute against the sales process to open new accounts•Develop a comprehensive understanding of the transportation brokerage industry•Be able to think strategically around customer problems to deliver Bear’s value proposition(s)•Maintain a portfolio growing of accounts by working with Account Executive team to develop business continuity strategy and excellent customer engagement. •Have strong negotiation skills in pricing and contract agreements•Electronically track and maintain leads and contacts •Display a strong ability to multi-task•Represent Bear’s mission and values•Be a strategic problem solver with strong communication and interpersonal skills
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Division Operations Manager
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Sep 2012 - Jun 2013
-In charge of a team of 12-Set priorities for day-to-day functioning of the operations team and assign tasks for projects -Monitored key performance metrics of operations team to optimize production and increase efficiency. -Worked closely with senior management to assist in the design of new processes, for constant improvement that will increase overall throughput and profitability-Reported monthly on gross profit and overall business book profitability-Handled escalated issues and manage exception reports-Lead with a high engagement coaching style-Provided input on performance evaluations, reviews, and employee development for operations staff-Served as the Operations Team point of contact to the sales force and claims department-Assist sales team with developing lane and metro area pricing
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Dedicated Manager
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Jan 2009 - Aug 2012
-In charge of a team of 5-Set priorities for day-to-day functioning of the operations team and assign tasks for projects -Monitored key performance metrics of operations team to optimize production and increase efficiency. -Worked closely with senior management to assist in the design of new processes, for constant improvement that will increase overall throughput and profitability -Reported monthly on gross profit and overall business book profitability -Handled escalated issues and manage exception reports -Lead with a high engagement coaching style -Provided input on performance evaluations, reviews, and employee development for operations staff
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Education
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Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
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Universidad de Monterrey
Bachelor's degree, International Business
Suggested Services
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Industry Focus. “Transportation/Trucking/Railroad”
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