Bio
Credentials
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Certificate in Executive Management and Development
AGSM @ UNSW Business SchoolApr, 2018- Apr, 2026
Experience
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Australia
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Software Development
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400 - 500 Employee
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Engagement Manager
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Jul 2018 - Present
Objective Corporation specialises in implementing industry-leading solutions that help customers improve business process efficiencies and decision-making capabilities, enhance communications and reduce costs associated with managing and storing digital information. We deliver innovative strategies, solutions and clear outcomes that help organisations meet their growing information management and process governance challenges and handle large volumes of unstructured information effectively.In my role as Engagement Manager, I am accountable for delivering projects, establishing excellent business-to-business relationships, securing revenue streams and driving Customer Success initiatives, and thinking beyond project scope to achieve great business outcomes for customers.
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Practice Leader - South Australia
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Jul 2016 - Jun 2018
Objective Corporation specialises in implementing industry-leading solutions that help customers improve business process efficiencies and decision-making capabilities, enhance communications and reduce costs associated with managing and storing digital information. We deliver innovative strategies, solutions and clear outcomes that help organisations meet their growing information management and process governance challenges and handle large volumes of unstructured information effectively.In my role as Practice Leader, I am responsible for the services team in SA, with a focus on growing the services business in line with revenue targets, active support and engagement with the sales team, providing branch leadership for the professional services team, ensuring complete customer satisfaction across the region, ensuring ongoing practice improvement, providing project oversight and implementing strong project governance and implementation disciplines.
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Senior Project Manager
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Jul 2015 - Jun 2016
Objective Corporation specialises in implementing industry-leading solutions that help customers improve business process efficiencies and decision-making capabilities, enhance communications and reduce costs associated with managing and storing digital information. We deliver innovative strategies, solutions and clear outcomes that help organisations meet their growing information management and process governance challenges and handle large volumes of unstructured information effectively.In my role as Senior Project Manager, I was responsible for successful delivery of large-scale, complex and multiple projects including advanced risk assessment, change management, and performance and control measures. The role required strong commercial, principal consulting and business development skills to convert opportunities to approved projects. Equally important was a pragmatic approach and strong people management focus.
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Principal Business Consultant / Project Manager
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Feb 2014 - Jun 2015
Objective Corporation specialises in implementing industry-leading solutions that help customers improve business process efficiencies and decision-making capabilities, enhance communications and reduce costs associated with managing and storing digital information. We deliver innovative strategies, solutions and clear outcomes that help organisations meet their growing information management and process governance challenges and handle large volumes of unstructured information effectively.In my role as Principal Business Consultant / Project Manager, I was responsible for not just managing customer engagements, but also understanding the customer’s needs and taking responsibility to work with the customer to best address them.
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Principal Business Consultant
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Jan 2010 - Feb 2014
Objective Corporation is an established leader and specialist provider of proven content, collaboration & process management solutions for the public sector. Our Mission is to deliver solutions that empower public sector efficiency and effectiveness for the benefit of the community.The Principal Business Consultant is a critical role in the Objective service delivery model, being the business solution architect for the implementation of Objective solutions.The Principal Business Consultant provides management consulting and analysis to customers, defining and delivering solution and strategy documents that identify where Objective can deliver value to the customer and the supporting Return on Investment.My responsibilities include Leadership, Change Management, Strategy, Methodology, Tool/Technique Development, Education, Customer Satisfaction and Sales Support.I will be covering the Southern Region, which includes South Australia, Victoria and Tasmania.
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Senior Business Consultant
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Apr 2008 - Jan 2010
Ricoh Healthcare provides solutions for Healthcare organisations to improve their Information Logistics.My main responsibility was the development and launch of new Product Market Combinations for Ricoh Healthcare.This required a combination of skills, eg. business development, market development, product development, product marketing, project management, business consultancy, functional and technological consultancy.The first achievement was the development and launch of the Ricoh Patient Terminal, which improves the process of patient identification, patient registration and patient ID issue at hospitals and other Healthcare organisations (look for Ricoh Healthcare on YouTube).Another achievement was the development of the world's first IHE XDS-SD compliant multifunctional (MFP/MFD), which can be used by Healthcare organisations to digitalise their paper based patient files.Ricoh Healthcare had also become a member of IHE Netherlands and HL-7 Netherlands and I was one of the Ricoh representatives.
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Senior Business Consultant
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Sep 2006 - Jan 2010
My main responsibilities were:* The delivery of knowledge, expertise and skills and the subsequent realisation, maintenance and expansion of service contracts in the field of Enterprise Content Management (ECM)* The delivery of knowledge for and the actual review of proposals and (European) tenders of clients and prospects in the field of ECM* The development of a vision in the field of ECM, the laying down of this vision in models, plans, guidelines and procedures and the translation of this vision into commercial propositions* The fulfilment of the role of pioneer in the acquisition and maintenance of subject matter and market knowledge in in the field of ECMI instigated a Competence Center structure for the Ricoh Business Solutions organisation which provides consultancy, development and implementation in the field of ECM.I also advised Ricoh BeNeLux and Ricoh Europe on Documentum and Sharepoint ininitiatives.
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Senior Business Consultant and Project Manager
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May 2000 - Aug 2006
Xerox Global Services provides professional document consulting services and systems integration.The duties of Christian Haarbosch were:* Advising clients on input / document / workflow / knowledge management / (web) content / output management from the early stages of problem analysis, scoping and surveys through to strategy development, conceptual design, functional design, solution development, testing, training and solution implementation* Overall project management and functional responsibility of related client projects* Supporting Xerox Sales in the acquisition of new projects and customers* Within XGS Europe, part of the team responsible for the development of new methods and disciplines on consultancy and solution delivery* Within Xerox NL, responsible for the Content Management Assessment (CMA) services* Within XGS NL, the Owner of the Knowledge Group ‘Data Capture & Document Management’ and Co-ordinator of the Business & Functional Consultants Group
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Consultant
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Jul 1996 - May 2000
Brunel IT consists of over 800 employees, is part of Brunel International and specialises in end-user support, network & infrastructure, application development and office solutions.The business unit Projects & Consultancy focuses on managing result responsible projects in the areas of IT Organisations, IT Infrastructures and IT SolutionsThe duties of Christian Haarbosch involved project management, interim management and business consultancy on client projects.Relevant customers were ABN AMRO (NL), Proximus (BE), Bouwverven Groot-Ammers (NL), Philips DAP (NL), Brunel IT (NL) and Brunel International (NL).
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Junior Consultant
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Jun 1994 - Jul 1996
GKB Consultancy BV was founded in 1994 and specialised in organisation & management, information technology, marketing & communication, waste & environment, the organisation of events and quality management.The duties of Christian Haarbosch involved business consultancy and implementation management on client projects.Relevant customers were CurTec Nederland (NL), gemeente Grubbenvorst (NL), Speciaal Transport Cotrans (NL), NV ROVA (NL) and G.P. Groot (NL).
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System Manager
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May 1993 - Jun 1994
Rabobank is one of the leading banks in the Netherlands. Rabobank Breda is considered to be a typical city bank, spread over more then 5 locations with over 100 employees.The duties of Christian Haarbosch involved:* Responsible for the IT environment, which involved hardware and software installation, system maintenance, customer support and training.* Responsible for the implementation of the system ISAB (InformatieSysteem Aangesloten Banken) from GMT Europe, which involved managing and participating in several steering committees and work groups, defining and implementing a new house style, creating and providing user training, defining and managing the support of users and the contacts with suppliers, implementing data communication systems, organising technical and functional management and advising the Management Team on IT developments
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Education
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2018 - 2018AGSM @ UNSW Business School
Developing the Strategic Manager -
2017 - 2018Objective Emerging Leaders Program
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2017 - 2017AGSM @ UNSW Business School
Middle Manager Program, AGSM Executive Education -
2017 - 2017AGSM @ UNSW Business School
Leading Change with Impact, AGSM Executive Education -
2012 - 2012APM Group
MSP Registered Practitioner -
2012 - 2012Being Human
Prosci’s Change Management Certification Program -
2012 - 2012Being Human
Prosci Change Management Practitioner -
2012 - 2012FPMS
MSP Training Course with Foundation and Practitioner Examination -
2011 - 2011APM Group
PRINCE2 Registered Practitioner -
2011 - 2011FPMS
PRINCE2 Foundation and Practitioner Training -
2009 - 2009AIIM
AIIM ECM Specialist certificate, AIIM Enterprise Content Management -
2009 - 2009AIIM
AIIM ECM Master certificate, AIIM Enterprise Content Management -
2008 - 2009Ricoh Business Academy
Management Development Program -
2008 - 2008AIIM
AIIM ECM Master Training -
2008 - 2008Benelux Content Management Bootcamp (Belgium)
EMC Software - Documentum -
2008 - 2008Delta-N
Visual Studio Team System Training -
2008 - 2008MedicalPHIT
Introduction HL-7-IHE-DICOM -
2008 - 2008NRG Business Academy (Ricoh Netherlands)
Siebel Training -
2008 - 2008PHI DATA
RFID Training -
2008 - 2008Pallas Athena
BPM|Protos Process Design -
2008 - 2008U2U
Sharepoint 2007 for Power Users -
2007 - 2007CompTIA - Global Knowledge - Linc/Ricoh Europe - Capedium
CDIA+ certificate, Certified Document Imaging Architech(TM) -
2007 - 2007EMC Documentum
Documentum 6 - The Next Generation of Enterprise Content Management -
2007 - 2007Momentum Monaco 2007
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2007 - 2007NRG Business Academy
Mindmapping -
2006 - 2006Benelux Content Management Bootcamp (Belgium)
EMC Software - Documentum -
2006 - 2006DELT ICT Services (Belgium)
Documentum certificate, Documentum eRoom enterprise 7.3 -
2006 - 2006EMC2 - Documentum (UK)
Documentum certificate, Documentum 5.3 - BPM and Forms Builder -
2006 - 2006NRG Benelux (Ricoh Netherlands)
Trainingscarroussel 2006: 'It's a new world........Get ready!' -
2006 - 2006NRG Benelux (Ricoh Netherlands)
Information Logistics Training -
2005 - 2005ISTYA (Belgium)
Project Management Excellence certificate, PMI - Project Management -
2004 - 2004BasWare
BasWare Product Training -
2004 - 2004Xerox / In-Zicht
Individual Coaching & Counseling -
2003 - 2004Streng, Dijkerman & Partners
Management certificate, Management -
2002 - 2004Xerox Global Services
Content Management Assessment (based upon Lean Six Sigma) -
2003 - 2003Documentum (UK)
DCTM certificate, Documentum 5 - Technical Fundamentals for Documentum 5 -
2003 - 2003Documentum (UK)
DCTM certificate, Documentum 5 - Workflow Manager -
2003 - 2003INK
INK Management Model certificate, INK Management Model -
2003 - 2003ISES International
ITIL Foundation certificate, ITIL Foundation -
2003 - 2003ISES International
ICT Strategy certificate, ICT Strategy -
2003 - 2003Macro4
Macro4 Product Training -
2002 - 2003Xerox / In-Zicht
Career Orientation Program (Management Development Program) -
2002 - 2002Engage! (Business Review)
Engage! Product Training -
2002 - 2002Xerox Global Services
XGS Project Management Methods & Disciplines (based upon PMI) -
2001 - 2001Documentum (UK)
DCTM certificate, Documentum 4i - Technical Fundamentals for Documentum 4i -
2001 - 2001Xerox Nederland
Leader As Coach -
2001 - 2001Xerox Nederland
Document Classification -
2001 - 2001Xerox Nederland
Legal and Archiving Backgrounds of Document Management -
1999 - 1999Door Training
Planning and Estimating Techniques -
1999 - 1999Door Training
Following Up Bids -
1998 - 1998Door Training
The Result Oriented Consultant -
1997 - 1997Brunel IT
ITIL Essentials -
1997 - 1997Mantis
Project Management certificate, Project Management -
1993 - 1993AKAM Education
System Manager certificate, Novell Netware 2.2/3.x -
1987 - 1992HEAO Breda
Bachelor degree, Corporate IT -
1986 - 1987LOI
HAVO - Business and Law certificate, HAVO - Business and Law -
1985 - 1987Johannes College
MEAO certificate, MEAO -
1980 - 1980St. Gertrudis Lyceum
HAVO certificate, HAVO
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