Bio
Experience
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United Kingdom
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Pharmaceutical Manufacturing
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700 & Above Employee
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HR / Payroll Analyst
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Jan 2013 - Mar 2017
Performed appropriate audit controls to ensure pay request were entered and paid timely and accurately. Made sure the pay request had the appropriate level approvals and entered to be paid in a timely manner. • Assisted employee by phone and ticketing system to resolve payroll and bonus issues. • Monitored and answered daily correspondence sent to the designated Payroll email account. • Requested checks stopped that were returned to the company due to insufficient address.• Received Lock-In Letters from IRS. Scanned these letters and sent to tax vendor to update tax information for employee. • Handled cash receipts process for the company on employees who were overpaid and needed recovery of this overpayment. • Managed all of the mass payment uploads that were sent in on a monthly basis (i.e. Tuition Reimbursement, Bonus Awards, and Severances.)• Handled the verification of employment requests and any payroll information from Legal. • Processed payment requests that came in manually on forms by entering them into the WorkDay system. • Updated the payroll cutoff schedule as needed so that customers knew the date to submit payments to be processed by the next scheduled pay date.
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Sr HR Data Management Analyst
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Jul 2008 - Dec 2012
Managed and delivered an accurate, reliable, and efficient HR database.• Gathered and analyzed data submitted from client areas, Compensation, and HR Partners to ensure accurate automated and/or manual entry into the PeopleSoft system• Ensured accuracy to Payroll and other data information thru other interfaces. • Administered the International Assignment process. Worked with Global Mobility Team and Global Data Management on a smooth transition entering data to start, end and extend an employee’s International Assignment. • Consulted with all levels of management and give guidance on the proper data submission of pay and job changes, using web-based applications. • Provided analysis and internal consulting support to client areas, management, and employees to ensure data integrity for HR, Payroll, Compensation, Bonus Program, and Benefits interfaces. • Ensured all employee transactions were processed timely and accurately for new hires.• Conducted transfers, promotions, position updates, salary actions, and terminations.• Used the PeopleSoft System, PeopleSoft Staging Tables, and Manager/Employee Help Desk for data update.• Aligned efforts with HRIS in troubleshooting/resolving issues with applications. • Served as internal contact/HRDM expert to assigned client areas, Staffing/HR Partners, and Payroll.• Built strong relationships with client areas to strengthen knowledge of organization and identify data issues and provided consultation of proper employee change processes. • Audited system data to ensure compliance with quality and accuracy standards.
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HR Service Center Advisor
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Jul 2002 - Jun 2008
Delivered high quality advisory service on HR issues and policies to employees, managers and HR professionals. • Built relationships with the HR Partners and clients. • First point of contact to provide expert advise to resolve/diagnose inquiries by using HR resources/systems • Administered Leave of Absences process (Short-term/Long-term Disability, FMLA, Military, and Unpaid Personal Leave) for the company by: Sent out initial paperwork, time sensitive letters, and approval letters to the employee Submitted data to Payroll to put out/return an employee from a leave or reduce their salary Worked with HR Partners to ensure employee is within the leave of absence guidelines. • Coached/advised Open Door Procedure to ensure consistency in the company policies/procedures and employee relations best practices. • Provided support to employees/managers regarding employee relation issues. • Completed 1st level investigation for employment practices-related issues including: - Misconduct issues: Road Scholar Program, Expense Reimbursement, and AMEX Corporate Credit Card. - Initial “intake” for Code of Conduct Helpline, Open Door Procedure cases (Title VII) complaints.• Provided documentation/updates to Employment Practices concerning investigation and intakes to ensure proper procedures are followed to minimize risk to the business.• Maintained working knowledge of customer requirements, HR policies/programs and to build successful customer relationships. • Assisted customers with use of Peoplesoft Self-Service System and web-based applications. • Educated/coached customers on use of these applications. • Provided Verification of Employment • Conducted 1st level support for Payroll related inquiries. • Provided 1st level support for employees on Benefits Health Survey, Open Enrollment, Annual Performance and Code of Conduct. • Coordinated Employee Service Awards and in 2007 reviewed/revised the program with new automation and gift selections.
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AstraZeneca
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Wilmington, DE
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Sample Management Coordinator/Logistics Customer Service Representative
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Apr 1993 - Nov 1998
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Wilmington, DE
Provided sample call support to 6,000 Pharmaceutical Sales Specialists and District Managers.• Provided sample call support to outside customers (i.e. physician offices).• Primary contact for Alphagraphic vendor in creating/revising/printing of product sample cards used by company pharmaceutical ...
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Education
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Goldey-Beacom College
Suggested Services
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Industry Focus. “Health and Medical Services”
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