Bio
Experience
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Shift2 Creative Communication
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Mount Pleasant, SC
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Founder & CEO
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Jan 2017 - Present
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Mount Pleasant, SC
• Small business owner responsible for sales, operations and customer support• Business development, including networking, sales process, proposals and contracts• Provide service for large brands, nonprofits, small businesses and startups• Develop communication strategy, messaging and brand positioning for customers• Full-service website development, including content strategy, copywriting, design and front-end development• Retain and serve customers through ongoing website hosting and service plans• Video production, including scriptwriting, editing and motion graphic designACCOMPLISHMENTS• Brand development and launch support for more than 20 startup businesses and organizations• Developed strategy and communication best practices for global program with 40 million visitors a year and 37 localized audiences in 7 regions at 30% active engagement• Developed event promotion websites contributing to in-person attendance of more than 80,000 annual average• Led website communication initiatives to facilitate megachurch’s transition to online-only services during Covid• Brand story and website development for midsized architecture firm that doubled locations in 5 years• Strategy and website for startup business, helping it build a 3,000 member online community and eventual acquisition• High rate of customer satisfaction, with over 75% retention
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Seacoast Church
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Mount Pleasant, SC
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Live Sound Engineer
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Apr 2014 - Present
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Mount Pleasant, SC
• Responsible for live audio in multiple venues for worship services• Provide audio and technical support for weddings and special events
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MOONDOG Animation Studio
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Charleston, South Carolina Area
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Director of Media
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Jul 2016 - Aug 2018
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Charleston, South Carolina Area
• Lead team of 3D modelers, computer programmers and designers to create immersive interactive experiences• Develop company’s communication and marketing strategy, and participate in pitch opportunities• Design and develop interactive experiences and websites for customers and investors• Write and edit scripts for product and brand promotion videos, features and pitchesACCOMPLISHMENTS• Developed 3D interactive experience for museum with more than 200,000 annual visitors, including research, content development and modeling accuracy for historic war planes• Created interactive virtual reality home run challenge game for baseball stadium attraction used in three ballparks• Created innovative experiences for several global beauty and fashion brands
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SOUTH / www.south.io
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Charleston, South Carolina Area
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Director of Development
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Mar 2014 - Jul 2016
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Charleston, South Carolina Area
• Front-end development for customer websites, web applications and interactive experiences• Graphic design services for customer websites and mobile optimization• Lead contractors and offshore programming teams to deliver highly customized solutions for international customers• Contribute to sales process, including networking, ideation, research, and copywriting for proposals• Responsible for projects that require a specialized level of customization, problem solving, and customer satisfactionACCOMPLISHMENTS• Led development for book printing platform with 9,000% growth in sales in first two weeks of launch over previous year• Website development and design for international nonprofit with a 50% increase in online donations in the first year• Led development of custom software for purchasing tracking labels used in inventory and delivery of 200,000 gift packages• Redeveloped online magazine for global brand, doubling new users and traffic with a 500% engagement increase• Conceived and developed algorithm and user interface to track user engagement based on at least five metrics
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Blackbaud
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Charleston, South Carolina Area
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Design & Marketing Principal
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Dec 2008 - Jan 2014
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Charleston, South Carolina Area
• Promote brand awareness by developing and implementing content strategy for company website and collateral• Create design and custom offerings, and assist sales with estimates, meeting with prospects and drafting proposals• Present sales-focused and design education seminars to external audiences• Build and lead team of developers to implement customizations and add-on packages• Implement several instances of proprietary donor engagement platform on clients’ sitesACCOMPLISHMENTS• Worked with more than 100 education, government and nonprofit organizations• Introduced new service offerings, contributing to more than $2.5 million in new revenue• Restructured customer support process to improve satisfaction and post-delivery upsells• Prevented customer churn and increased satisfaction through custom solutions and professional services• Enabled sales team success by identifying gaps between product capabilities and customer requests
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Moondog Media, Inc.
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Greater Omaha Area
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President/CEO
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Jul 2004 - Dec 2008
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Greater Omaha Area
• Sole founder of corporation providing mass media services to businesses and non-profits • Offer services of print design, Web development and video production• Business planning and marketing strategy• Networking, client acquisition and account management
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Lincoln Berean Church
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Lincoln, Nebraska Area
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Web Developer
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Dec 2003 - Mar 2008
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Lincoln, Nebraska Area
• Led team to develop website, based on Zope/Plone framework• Completely designed and programmed campaign subsection• Solely responsible for graphics and content development for website• Worked closely with organization’s leadership to develop content for site
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Pony X-Press Printing
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Cheyenne, Wyoming Area
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Prepress Designer
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Sep 2002 - Jun 2003
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Cheyenne, Wyoming Area
• Design brochures, advertisements, booklets, corporate identity packages, etc.• Prepare customer-supplied artwork for printing• Handle all duplication work orders, including litigation papers • Contribute to finish work: binding, folding, collating, di-cutting, etc.
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LCCC Wingspan
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Cheyenne, Wyoming Area
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Editor-in-Chief
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Sep 2000 - May 2002
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Cheyenne, Wyoming Area
• Manage workflow and staff of monthly publication, including story development and editing for staff• Interviews, article writing, photojournalism, advertising design and page layout• Redesigned and doubled size of publication, and trained staff in page layout and advertisement design• Received 30 state and regional awards, and publication nominated for National Pacemaker award
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CBS News Channel 5-KGWN
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Cheyenne, Wyoming Area
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Master Control Operator & Broadcast Technician
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Sep 1999 - May 2000
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Cheyenne, Wyoming Area
• Triggered commercial breaks• Audio engineering, tape playback, camera operating and technical directing for news broadcast
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Education
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2001 - 2004Laramie County Community College
Associates, Mass Media
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