Experience

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  bswift

  • Remote - Louisville, Kentucky

  • Senior Manager, Service Delivery (Client Relationship Manager)

    • Sep 2022 - Present
    • Remote - Louisville, Kentucky

• 

  Charter Communications

  • Louisville, Kentucky, United States

  • HR Business Partner

    • Oct 2021 - Sep 2022
    • Louisville, Kentucky, United States

    Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.

• 

  Jubilant

  • Louisville, Kentucky, United States

  • Senior Implementation Consultant

    • Feb 2021 - Jul 2021
    • Louisville, Kentucky, United States

    Jubilant is a Human Capital Management (HCM)/Payroll software consulting partner. We provide vision for your software evaluation/selection and implementation to support our client’s today and prepare them for tomorrow’s change.Our organization is founded upon our commitment to serve and support our team members, our clients, and our service partners. The basis of our service delivery model is complete operational evaluation leveraging software as the catalyst for positive, impactful organizational change. We serve as dynamic advisors that collaborate in a respectful environment built on trust with a focus on operational excellence, enabling all to grow, learn, share, laugh, and become extremely sound at executing against a project plan to deliver success!Jubilant’s consulting services focus on accountability and personal service so that HR, IT and Finance executives can prove the value of the investment, maximize their time and budgets resulting in a software solution that strengthens and promotes long-term growth.Our methodology is built on more than 20 years of industry experience and ensures that our client’s desired outcomes are executed upon with a focus on project success. We do that by bringing teams together behind common goals within the framework of a proven plan of evaluating or implementing software. Our teams know how to work together with clients and software companies resulting in project success.As practitioners, we know what it’s like to be in your role and the challenges you face. Contact us so we can discuss how together we can make your project a Jubilant success!Specialties: Industry knowledge and expertise in technology/software marketplace, software evaluation and selection, software implementation and optimization, business process re-engineering, project management, human resources, finance/accounting, payroll, operations and change management.

• 

  UKG (Ultimate Kronos Group)

  • Software Development
  • 700 & Above Employee

  • Benefits Prime Advisor (Partner Relationship Management)

    • Jul 2019 - Jul 2020

    *Managed and supported configuration of complex benefit systems and supported other technical system needs; *Gathered configuration requirements and provided technical, functional and benefit consultation throughout the year; *Partnered with the Benefits Prime support teams, Launch (New Implementation) teams, and customer contacts

  • HRMS/Payroll System Consultant

    • Sep 2015 - Jun 2019

    Successfully implements customer projects within the stated budgets and timeslines; Meets and exceeds implementation metrics that supports corporate objects and initiatives; Participates in Client Turnover meetings with Sales; Leads Client Kick-Off and Analysis meetings for new customers; Manages internal and external customer expectations regarding Human Capital Management, Payroll, General/Ledger, etc.; Provides Product and Subject Matter expertise to client and to the professional services team which includes senior level project management expertise, specific product knowledge, data mapping, testing, analytical and design skills; Travels up to 80% to customers site for all major milestones of implementation project; Runs SQL scripts to find, update, and delete data in system; Effectively implements change controls and escalates major scope changes to the client and follows Ultimate Software's standard implementation methodology; Completes all assigned project tasks as outlined in the customers implementation plan; Creates and maintains Project Scope document and Project Plan; Writes up specifications for all custom programs required and submits to the technical implementation team in a timely manner; Provides accurate and timely information regarding project status, T&E and project hours; Coordinates the installation and training dates with our customers; Participates in Client Turnover to Support; Creates data mapping from source system(s) to UltiPro; Builds and/or provides product expertise for UltiPro tables, as needed, for the clients and professional services team; Gains client authorization on all work reports; participates in all phases of implementation including but not limited to Analysis, Configuration, Conversion, Parallel Payroll cycles, Validation, and Go-Live; Provides input on methodology and process improvements;

• 

  ADP

  • United States
  • Human Resources Services
  • 700 & Above Employee

  • HCMC Team Lead II/ (formerly known as ACA Analyst) - ACA Center of Excellence

    • Jul 2015 - Sep 2015

    Supported ACA/HCMC Implementation Consultants and ACA Implementation Specialists with setting up ACA settings for clients; Interviewed and assisted with sourcing of newly open requisitions for ACA Implementation Consultants using ADP On-boarding Methodology; (Trained by assigned HR Business Partners)Assisted with the creation of additional S.O.P.'s - Standard Operating Procedure's, where applicableDemonstrated ability to take ownership and accountability; Idea generator in resolving any issues the consultants would encounter during customer support calls; Supported ACA compliance and educational initiatives; Participated in customer strategic discussions, as applicable; Assisted consultants with assisting customers regarding eligibility and general set-up needs; Understood client needs and delivered results under tight deadlines; Special projects assigned regularly to increase efficiency

  • Human Capital Management Consultant

    • May 2011 - Jul 2015

  • QAA - Benefits Specialist

    • Dec 2008 - May 2011

  • QAA Testing Specialist

    • Mar 2006 - Dec 2008

  • Point Client Service Representative - Series 6 & 63 Securities licensed

    • Dec 2003 - Mar 2006

• 

  Business Diversity Network of Kentucky, Inc.

  • Board of Director member and Executive Officer (Treasurer)

    • 2008 - May 2015

    Currently consisting of twelve member organizations, BDNKY, Inc. was incorporated in 2006 to enhance the cultures of organizations and their communities by promoting an appreciation for diversity and inclusion. To support an ever-changing business model for diversity and inclusion, BDNKY, Inc.'s purpose is accomplished by providing organizations and individuals a forum for sharing diversity initiatives, best practices, and resources. BDNKY, Inc. also hosts diversity-related events and networking opportunities. By sponsoring diversity forums that focus on a variety of diversity initiatives, we enable the exchange of best practices.