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Chris Storz

Manager of Franchisee Performance at Subway Market Operations
Intro Book
Restaurant industry expert with 27 years of experience in franchising, operations management, and customer service.
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Location
Burlington, JE
Skills
  • Franchising
  • Food
  • Customer Service
  • Operations Management
  • Inventory Management
  • Show all
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Bio

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Chris Storz is a seasoned restaurant industry professional with 27 years of experience in franchising, operations management, and customer service. He has held various roles, including Operations Compliance Manager at Dunkin' Brands, Operations Systems Manager at Dunkin', and Regional Quality Assurance Manager for Mid-Atlantic and South regions at BERTUCCIS BRICK OVEN PIZZERIA. Chris holds a Bachelor of Business Administration degree from Temple University.

Experience

  • Subway Market Operations
    • Pennsylvania, South Jersey, Delaware, and the Eastern Shore of Maryland
    • Manager of Franchisee Performance
      • Feb 2022 - Present
      • Pennsylvania, South Jersey, Delaware, and the Eastern Shore of Maryland

  • Dunkin'​
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Operations Systems Manager
      • 2013 - 2015

    • Operations Manager
      • 2010 - 2013

    • Operations Compliance Manager
      • Jul 2006 - 2010

  • Previous Experience
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Manager & Consultant
      • 1979 - 2006

      BERTUCCIS BRICK OVEN PIZZERIA • Regional Quality Assurance Manager for Mid-Atlantic and South regions SIZZLER FRANCHISE USA • Franchise Consultant for 55 restaurants throughout Eastern USA and Puerto Rico • Provided guidance on all aspects of finance, facility, and operations • Market Manager for 20 company and franchise restaurants and operations • Executed full profit and loss, operations, and human resource responsibility • Point-of-Sale Manager for NY, NJ, PA regions SIZZLER OPERATIONS SUPPORT & TRAINING • Area Development Manager for 40 company and franchise restaurants • Guided franchisee inspection and development of operation standards • Planned and performed all market-wide training seminars; trained 100% of all managers for NY region • Provided team direction and support as Point-of-Sale Support Manager Support for NJ and NY MARRIOTT/TENLY RESTAURANTS • District Manager for 12 locations across Long Island/Upstate NY and MA • Executed full profit and loss, operations, and human resource responsibility MARRIOTT OPERATIONS TRAINING • Delivered market training management for 100% franchise restaurants in NJ and PA • Served as General Manager of Philadelphia restaurant operations

Education

  • Temple University
    Bachelor of Business Administration (B.B.A.), Management Accounting Finance

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