Experience

• 

  Quicken Loans

  • Allocation Strategist
• 

  Quicken Loans

  • United States
  • Financial Services
  • 700 & Above Employee

  • Allocation Strategist

    • Mar 2018 - Present

    -Use my knowledge of Mortgage Banking to help drive production through our 150 most tenured and skilled mortgage bankers.-Overhauled how our relocation banking teams work with their clients by partnering with our business leas. This increased overall production and banker efficiency within the channel.-Meet weekly with the mortgage banking teams I oversee to strategize new ways to increase production for the channel and Quicken Loans as a company.-Plan quarterly strategic goals that I would like to roll out for my business area and communicate those goals with business partners.-Manage day to day routing issues amongst our Charles Schwab, Team Member, Benefit Partner and Relocation banking teams.-Recently devised a strategy to increase our capture rate within our Benefit Partner Channel. This will help contain our highest converting leads with our highest converting bankers to maximize production within the channel.

  • Mortgage Banker

    • Aug 2015 - Feb 2018

    -Partner with clients to discuss what their current as well as future financial and emotional goals are and ways we can achieve them together-Actively provide positive client service to our clients with urgent communication in a timely manner-Build relationships with clients to find out what their true goals are and finding unique solutions to achieve them-Working with a team to meet and exceed personal, team and company goals that are set for us each month

• 

  H&M

  • Greater Detroit Area

  • Department Manager

    • Aug 2013 - Aug 2015
    • Greater Detroit Area

    - Department Manager at one of the highest volume stores in Michigan- Manage and lead a team of 40 team members to help them achieve their personal goals with both part time and full time associates for their development- Responsible for the sales and merchandising product that will best suit the...

• 

  Target

  • Backroom Team Lead

    • Nov 2011 - Aug 2013

    - Manage and lead a team of 22 team members- Increased the Backroom Location Accuracy from 97% to the planned goal of 98%- Trained and developed new team members that were on boarding to the team- Partnered with my peers to increase productivity within our work centers- Developed new practices th...

• 

  PPG Industries

  • Waterford 9462

  • Manager

    • Jan 2010 - Nov 2011
    • Waterford 9462

    - Manage a store with a full time employee that generates $700,000 a year- Decreased working capital to meet the goals set at the beginning of the year.- Decreased operational expenses to be below the goals set before me and from the prior year- Provide excellent customer service with an average ...

• 

  Gap Inc./Old Navy

  • Sales Associate

    • Nov 2003 - Jan 2010