Experience

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  Cheddar's Scratch Kitchen

  • Harker Heights, Texas, United States

  • Service Manager

    • Jul 2021 - Present
    • Harker Heights, Texas, United States

    Responsible for financial and non-financial metrics as measured through daily/weekly/quarterly reportingWeekly replenishment buying through multiple vendorsLabor management to include; interacting with sales forecasting, schedule writing for multiple categories & daily labor adjustmentsManagement of upwards of $40k in perishable inventoryConduct 15+ interviews weekly for part-time and full-time rolesSource & screen candidates in ATS (Paradox)Lead team members in learning & developmentLead team of 100+ members to execute company leading daily sales volume

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  Raising Cane's Chicken Fingers

  • Temple, Texas, United States

  • General Manager/Restaurant Partner Candidate

    • Nov 2017 - Jul 2021
    • Temple, Texas, United States

    Full P&L ownership & accountabilityFull ownership of financial & non-financial metricsCOGS management to include; replenishment ordering, inventory counts, storage/organization & shrinkage controlLabor management to include; weekly sales & customer forecasting in LMS (HotSchedules)Full ownership of sourcing, pre-screening, interviewing, on-boarding, training, developing & retaining staffConducted 20+ weekly phone screens and 10+ in person interviews by actively reviewing all applicants in ATS (iCIMS)Full ownership of facilities management to include equipment & site repair, capitalization of improvements & vendor relationshipsMaintained company leading turnover as measured by annualized turnover by hiring, training, developing & incentivizing my teamMaintained company leading staffi ng as measured by staffi ng ratio of 120% or higher by owning full cycle hiring, training & retaining of crew membersMaintained company leading learning & development metrics as measured by advanced crew metrics at or above 80% by owning all crew developmentExceeded customer satisfaction goals as measured by multiple customer facing metrics by owning crew training, learning & developmentActively involved with multiple community organizations; donations, marketing, community outreach

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  Dead Fish Grill

  • Belton, TX

  • General Manager

    • Jun 2016 - Nov 2017
    • Belton, TX

    Full P&L ownership & accountabilityFull ownership of financial & non-financial metricsCOGS management to include; replenishment ordering, inventory counts, storage/organization & shrinkage controlLabor management to include; weekly sales forecasting in LMS (HotSchedules)Full ownership of sourcing, interviewing, on-boarding, training, developing & retaining staffFull ownership of facilities management to include equipment & site repair, capitalization of improvements & vendor relationshipsActively involved with multiple community organizations; donations, marketing, community outreach

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  The GoodLooking Company

  • Austin, TX

  • Director of Client Relations & Sales

    • Aug 2015 - Mar 2016
    • Austin, TX

    Managed external client relationshipsResponsible for interviewing, & hiring a variety of roles to include: Software Engineer, Healthcare Professionals, Sales, Marketing, Customer SupportFull ownership of sourcing, screening, interviewing & coordinating final interviews for all candidatesOversaw the sales strategy development & implementationFull ownership of office management to include facilities management, equipment ordering/setup, planning & strategy of office fl owOversaw media development to include marketing materials, videography, planning & executing in-person events, landing pages for marketing outreach

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  Cheeves Brothers Steak House

  • Temple, Texas, United States

  • Assistant Manager

    • Jul 2014 - Aug 2015
    • Temple, Texas, United States

    Ownership of financial & non-financial metricsCOGS management to include; replenishment ordering, inventory counts, storage/organization & shrinkage controlFull ownership of wine categoryDeveloped & maintained vendor & customer relationshipsRecruiting, interviewing, development & management of staffSupported in company marketing efforts

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  Performance Food Group

  • Santa Cruz, California, United States

  • Buyer

    • Nov 2010 - Aug 2013
    • Santa Cruz, California, United States

    Source, order & replenish over $1mm in inventory; category comprised of dairy, canned goods & key account specific itemsFull ownership of long haul logisticsVendor relations, including RFP/RFI, purchase orders & internal marketingCoordinated with operations team to arrange backhaul/inbound logisticsMaintained vendor and customer relationships focusing on key accountsTrained employees on company productsDirect point of contact for chain & key accountsInside sales to include customer relationships, order entryArranged donations to remove old SKUs from inventory & warehouses

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  Genesis Residential Funding

  • Livermore, California, United States

  • Wholesale Mortgage Salesperson

    • Jul 2005 - Aug 2007
    • Livermore, California, United States

    Source & price loan options on behalf of our clientsOwnership of clients files and private informationFull ownership of office management to include facilities management, equipment ordering/setup & day-to-day operationCredit repair services for our clientsMaintained vendor and client relationshipsPoint of contact present at closings, client presentations & any other document signing/delivery required