Okay, let’s tackle this. So Chris Lynch has 16 years of experience as a phone technician, which is a significant amount of time in the industry. His skills in customer service, Microsoft Office, and project management are also valuable. Location is Baltimore, MD, which is a mid-sized city. Phone technicians with his level of experience typically charge lower rates, around $50–$100 per hour. Considering his skills and experience, I’ll estimate around $75 per hour.