Experience

• 

  Lumivero

  • Burlington, Massachusetts, United States

  • Customer Success Manager

    • Dec 2020 - Present
    • Burlington, Massachusetts, United States

    Working closely with customers to ensure successful onboarding, deployment of QSR solutions and subscription renewals

• 

  QSR International

  • United States
  • Software Development
  • 200 - 300 Employee

  • Senior Account Director

    • Jul 2017 - Dec 2019

    Providing qualitative data analysis solutions to Higher Education clients on the East Coast, working to streamline and drive Higher Education Business Development campaigns. Began managing the Higher Education Sales Team January 2019

  • Account Director

    • Feb 2016 - Jul 2017

    Providing qualitative data analysis solutions to Higher Education clients throughout the U.S. and Canada

• 

  Intuit

  • Cambridge, MA

  • Senior Business Development Manager

    • Oct 2013 - Nov 2015
    • Cambridge, MA

    Initially provided Quickbase database solution to new clients. Currently identifying new expansion opportunities with existing clients

• 

  Netwrix Corporation

  • Framingham MA

  • Account Manager

    • Feb 2012 - Oct 2013
    • Framingham MA

    *Identified and qualified opportunities within private and Government organizations to meet and exceed revenue goals.*Closed the following accounts:~ Northrop Grumman Systems~ Banner Pharmacaps~ Servpro Industries~ Bridgestone Corporation *Achieved 121% of quota in Q3 2012, 135% of quota ...

• 

  Blue Raven Technology

  • Wilmington, MA

  • Account Manager

    • Jul 2011 - Feb 2012
    • Wilmington, MA

    •Identified, qualified and closed opportunities in the companies number two K-12 territory•Achieved 100% of quota in September, the first month quotas were tracked after ramp up•Maintained some of the largest school districts in the country, including San Diego and Jefferson counties•Supported cu...

• 

  Americas Job Exchange

  • Sales Manager

    • Jul 2010 - Jul 2011

    Selling job posting services to government contractors. This ensures they are in sync with the OFCCP hiring mandate, and we assist with any affirmative action hiring programs. Responsible for closing the following accounts:*L'Oreal USA*Sirius XM Radio*Gilead Sciences*Webcor Builders

• 

  Akamai Technologies

  • Senior Account Development Executive

    • Apr 2008 - Nov 2008

    Identified and qualified opportunities in the Media & Entertainment vertical to meet and exceed qualified first appointment goals.Scheduled appointments at:~ Warner Brothers Entertainment~ National Lampoon~ Leap WirelessAchieved 216% of appointment quota in Q2, 165% in Q3 and 311% of...

• 

  Nuance Communications

  • Account Manager

    • 2007 - 2008

    Identified and qualified opportunities within private, legal and Government organizations to meet and exceed revenue goals.Closed the following accounts:~ Medco Health Solutions~ Cox & Palmer~ Schulte, Roth & ZabelSupported team effort in achieving 135% of quota, making the embedded team ...

• 

  iRobot

  • Inside Sales Representative

    • 2006 - 2007

    Identified and qualified Federal, State and Local Government prospects. Qualified leads were then forwarded on to outside sales representatives. Assisted in the processing of customer Requests for Quote (RFQs) and Purchase Orders to better facilitate customer requirements.Reviewed domestic and i...

• 

  Brainshark

  • Senior Account Executive

    • 2005 - 2006

    Identified and qualified prospects by conducting online Live Meeting demonstrations of Brainsharks Presentations and Rapid Learning solutions to commercial and government prospects.Built and maintained $360K pipeline from scratch in 3 months. This was done through data mining, corporate research...

• 

  Passport Corporation

  • Inside Sales Representative

    • 2004 - 2005
• 

  SupplyWorks

  • Inside Sales Representative

    • 2000 - 2002