Experience

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  enjoy!

  • Warrington, England, United Kingdom

  • Senior Client Support Manager

    • Oct 2022 - Present
    • Warrington, England, United Kingdom

    Customer Acquisition ExpertsEverything we do is aimed at helping our clients maximise the amount of sales and leads they generate. We do this through increasing website traffic, store footfall, appointments and sales leads.We then work to help them improve conversion rates, increase sales, enhance profit per sale and implement ongoing monetisation strategies to increase customer lifetime value.In short we are not your typical marketing agency.As a Customer Acquisition Agency (in layman's terms a hybrid marketing agency / sales consultancy) we have developed a core understanding of how and why people buy (ultimately what makes them tick and click)... We have combined this expertise, knowledge and experience to create a unique Behavioural Selling Model™ to generate our Clients more enquiries, more customers, more sales and ultimately more profit.We deliver a 'results-driven' mix of services including strategic consulting, brand response marketing, lead generation, social selling, sales funnels, paid media campaigns, sales conversion improvement and customer lifetime value improvements... All geared towards a relentless focus on return on investment.We have helped our Clients generate over 2 million new enquiries, 1 million new sales and over £1billion in revenue across a multitude of industries including:◾️The UK’s fastest growing franchise network◾️A 200 store UK retail market leader◾️Europe’s biggest gym chain◾️A family run 20 strong hotel chain◾️The UK's leading independent mobile tyre fitting company◾️A 100 year old law firm with 14 regional offices◾️The world's largest audiology companies◾️A luxury UK holiday home business◾️A leading rugby league team◾️The world's second biggest hotel chainPlus over 300 ambitious local, regional and national sme businesses.We’d love to have the opportunity to discuss if we could deliver for your business.If you're interested we'd love to chat...https://tinyurl.com/4hvh9hnf

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  Cybergogo

  • Wirral, England, United Kingdom

  • Business Account Manager

    • May 2021 - Sep 2022
    • Wirral, England, United Kingdom

    Primary responsibility's:- Contacting potential clients to arrange meetings - Building relationships with clients, understanding their needs, goals and developing strategies to address and fulfil those needs- Conducting digital marketing analysis - Planning and overseeing new marketing initiatives - Pitching sales and services to new and existing clients - Attending meetings and industry events to build relationships within different industries - Possessing a strong understanding of the product/service- Collaborating with the designs team to ensure that needs/requirements are met accurately

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  The Contact Company

  • Merseyside, England, United Kingdom

  • Customer Service Representative

    • Oct 2020 - May 2021
    • Merseyside, England, United Kingdom

    I had the opportunity to work for The Contact Company as an inbound customer service advisor. I was responsible for responding to emails and phone calls for a well established shoe company, adhering to the needs and enquiries of a range of consumers across a global scale. I had to work with complex systems such as Hybris and Zendesk and I had to work among a fast pace environment, ensuring that the customers queries and issues are dealt with efficiently with the best possible solutions.

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  Mindless Mag

  • Liverpool, United Kingdom

  • Social Media Manager

    • Feb 2020 - May 2020
    • Liverpool, United Kingdom

    I had the privilege to work for Laurie in this creative role. This position allowed me to gain a real insight into how brands maintain strong social media presence and how to communicate with an online audience and maintain those strong relationships. I had to use my initiative and aid the construction of digital strategies to reach three primary objectives: boost followers, boost engagement and drive web traffic. I would be responsible for responding to messages, comments and emails, creating content, writing and scheduling posts using relevant software, reaching out to potential collaborations and also reviewing each of the platforms to ensure that they are performing, and up-to-date in terms of trends and strategy. Further into the internship, I was given the opportunity to manage a group of monthly social media interns, where I was their first port of contact throughout. They would contact me with any questions, or innovative ideas or concerns regarding the role and the platform they were managing, and I was there to help across a broad scale. This gave me valuable experience in a managerial setting where I was not only responsible for my own decisions but I was also responsible for ensuring that these interns were content with the goals being set and how to reach them goals successfully, as well as making sure that those goals were being met daily. Overall the increased responsibility taught me how to respond accordingly when under pressure as well as how to manage multiple people.

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  BOWERFIELD HOUSE LIMITED

  • Stockport, United Kingdom

  • Domestic Assistant

    • Sep 2015 - Aug 2017
    • Stockport, United Kingdom

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  Tesco

  • Whaley Bridge

  • Checkout Assistant

    • Dec 2016 - Jul 2017
    • Whaley Bridge