Experience

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  Neal Jones Furniture Ltd

  • United Kingdom
  • Furniture and Home Furnishings Manufacturing
  • 1 - 100 Employee

  • Project Accounts

    • Jan 2023 - Present

  • project manager / estimator

    • Mar 2022 - Jan 2023

• 

  Performance Doors

  • ch76nz

  • Materials And Logistics Manager

    • Jan 2019 - Apr 2021
    • ch76nz

• 

  Harveys the Furniture Store

  • Chester, United Kingdom

  • Sales Executive

    • Aug 2017 - Dec 2018
    • Chester, United Kingdom

• 

  English Woodlands Timber

  • Cocking Sawmills , West Sussex

  • Head of E-marketing and E-sales

    • Aug 2016 - Nov 2016
    • Cocking Sawmills , West Sussex

    Key AchievementsSuccessfully growing the number of followers on various social media channels through effective strategy and implementation. Ensuring a high level of customer satisfaction and retention by carefully tracking orders from initial enquiry through to completion. ResponsibilitiesDemonstrating excellent customer service skills in all interactions, including completing quotes, responding to telephone and email queries in a timely manner, and providing information on products and current orders. Increasing awareness of the company and brand through social media marketing on Twitter, Facebook and Instagram. Independently prioritising daily tasks including managing all inbound calls, quotes and sales-related enquiries.

• 

  MORGAN CONTRACT FURNITURE LIMITED

  • Southborne

  • Frame Assembler

    • Feb 2015 - Jul 2016
    • Southborne

    Key AchievementsProactively ensured products were made to the highest standard and specified deadlines. Underwent training in numerous departments within the factory, including dispatch, mill, spray shop, cutting and assembly.ResponsibilitiesFabricated large and small parts as per drawings, and assembled parts for chairs, sofas, armchairs, bar stools, coffee tables and dinner tables. Communicated between departments in order to plan workflows most efficiently, and provided assistance for other departments when required. Worked with the design team on new prototypes to resolve existing design and manufacturing issues.

• 

  Screwfix

  • Screwfix, Chichester

  • Sales Assistant

    • 2013 - 2015
    • Screwfix, Chichester

    Key AchievementsSelected as a peer coach to assist with training and mentoring of new sales associates. Developed strong service skills through a multitude of customer-oriented tasks. ResponsibilitiesDemonstrated a high level of product knowledge when answering customer queries regarding products, prices, and availability. Managed various customer-oriented tasks including setting up new accounts and payment methods, establishing customer credit, and processing cash and credit payments. Encouraged repeat business through friendly, professional interactions and the building of relationships with returning customers. Identified customer needs and made recommendations based on those requirements. Completed miscellaneous tasks such as cleaning, stock control, and organization of the assigned sales area.

• 

  Chichester College

  • Brinsbury Campus, Pulbrough

  • Animal Technician

    • 2011 - 2013
    • Brinsbury Campus, Pulbrough

    Responsibilities Collaborated within a small team taking care of the college animal unit during holidays and weekends. Cleaned, fed, bathed and monitored the health of a range of animals, including keeping animal folders up to date with information on monthly health checks, medications administrated and daily notes. Ensured stock management and administration duties were completed as required. Developed dietary and nutritional plans to reach the optimal weight, stimulate healing and increase the quality of life. Taught other students the tasks and responsibilities of working on the animal unit.