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Chitra Kekan
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- Customer Service
- Customer Support
Bio
Experience
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Customer Service Representative
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May 2014 - Jun 2015
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Pune
• Responsible for Order entry and proofing (Auditing) orders resulting from manufacturing business making sure they fit and comply to the supply chain cycle• Sending order acknowledgement to the customers• Preparing all the metrics and BSC(Balance score card) reports• Conducting trainings to the ...
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Associate customer service representative
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May 2014 - Jun 2015
Process: GSSC (Global support service center) Team: Hydraulics’ Team; Responsible for Order entry and proofing (Auditing) orders resulting from manufacturing business making sure they fit and comply to the supply chain cycleSending order acknowledgement to the customersPreparing all the metrics a...
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Senior Process executive
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May 2012 - May 2014
Process: CiscoTeam: Global discount team and Commit Reporting; Responsibilities: •Process purchase orders submitted by global customers on oracle 11i system (IC orders or Fax orders).•Maintaining records of SR’s. •Processing the End to End orders till booking.•Updating of order informa...
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order entry
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May 2006 - May 2012
Office administrative. Responsibilities: Banking TransactionsBilling.Sale and purchase; .Payment Recovery.Inventory control (Monthly Expiry Checking).
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Education
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2012 - 2015KTHM College of Management, Nashik
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Pune University
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Pune University
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Nasik Board
Suggested Services
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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”
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