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Bio

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Chisanga Mkasanga is a seasoned professional with extensive experience in digital transformation, project management, and data analysis. He has held various roles, including Managing Director at Interclear, Digital Transformation Expert at GFA Consulting Group GmbH, and Digital Development & Innovation Specialist at Zambia National Commercial Bank (Zanaco) PLC. Chisanga holds a Master of Science in Business Information Systems from the University of Bedfordshire and a Bachelor of Science in Information Technology from the University of Hertfordshire.

Credentials

  • The UN Principles for Responsible Digital Payments Online Training Course
    Gateway
    Mar, 2023
    - May, 2026
  • Data Analytics for Beginners
    Indian Institute of Public Administration New Delhi
    Mar, 2021
    - May, 2026
  • Anti-money Laundering and Global Initiatives
    Skillsoft
    Feb, 2019
    - May, 2026
  • Anti-money Laundering and Regulatory Framework
    Skillsoft
    Feb, 2019
    - May, 2026
  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
    May, 2018
    - May, 2026
  • Cobit 5 Foundation course
    APMG International
    Oct, 2017
    - May, 2026
  • Certificate in Digital Money
    Digital Frontiers Institute
    Aug, 2017
    - May, 2026
  • Postilion Basic Training 1 - 5
    ACI Worldwide
    Feb, 2017
    - May, 2026
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jun, 2015
    - May, 2026
  • PRINCE2® Practitioner Certificate in Project Management
    AXELOS Global Best Practice
    May, 2018
    - May, 2026

Experience

  • Interclear
    • Lusaka, Lusaka Province, Zambia
    • Managing Director
      • Aug 2023 - Apr 2024
      • Lusaka, Lusaka Province, Zambia

    • Digital Transformation Expert
      • Jul 2022 - Jan 2023
      • Lusaka, Zambia

      Output number 4 of the Enabling Access to Justice, Civil Society Participation and Transparency (EnACT) Project Legal Tech – Using digital tools to improve legal aid provision. EnACT’s overall objective to improve the access of the Zambian population to accountable institutions, to justice and to transparent government decision-making processes. An important milestone to achieving this outcome is to improve legal aid service delivery using innovative tools in Zambia.As a Digital Transformation Expert and Research Consultant on the project, my goals and deliverables are as follows: • Organise and implement needs assessment research with the use of Human Centred Design in Lusaka, Copperbelt and Southern provinces• Ecosystem analysis and scoping of the Legal Tech system in Zambia, identifying the Legal Tech actors and potential solution providers, other development cooperation actors and CSOs working in this field• Engaging all the relevant stakeholders both at the regional and national level to co-create innovative Legal Tech solutions• Facilitating a Legal Tech conference to take place in November• Refining, 15 or more recommendations resulting from the learnings into 5 innovative solution pathways.

    • Zambia
    • Banking
    • 700 & Above Employee
    • Digital Transformation Specialist
      • Jul 2019 - Oct 2021

    • Digital Development & Innovation Specialist
      • Dec 2018 - Jun 2019

      • Overseeing the formulation of detailed requirements and sign-offs for all project streams.• Planning, execution and finalizing strategic projects according to strict deadlines, scope, quality and within budget.• Managing the day-to-day implementation aspects of multiple or large-scale projects• Acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and fit for purpose.• Preparing/Providing input and ensuring compliance with standards, policies and procedures (Project Governance Framework).#DigitalBanking #Digitalinnovation #DigitalDisruption #Finantialinclusion

    • Test Analyst
      • Feb 2018 - Nov 2018

      Test Management and Change Management office

    • Systems Analyst
      • Feb 2015 - Feb 2018

      Active involvement in the management & Administration of all the Switching, FundsTransfer & Clearing Technologies at Zanaco including Postilion, Tieto Card Suite, Mobile Banking, SFi, CTSetc.

    • Business Development - Intern
      • Apr 2014 - Jun 2014
      • Zambia

      • Responsible for managing, supporting, and supervising the business development department responsible for acquisition of new projects and project bids • Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Following up new business opportunities and setting up meetings • Proactively develop and improve products and services by researching industry and related events, publications, and announcements

  • DHL
    • Milton Keynes, England, United Kingdom
    • Import / Export Administrator
      • Nov 2013 - Nov 2013
      • Milton Keynes, England, United Kingdom

      System arrivals and departures of trucks Accurate reporting and inputting of truck movement data Application of checkpoints (visible for customer shipment tracking) in line with GSOP (Global standard operating procedures)

  • University of Bedfordshire
    • Luton, United Kingdom
    • Student Internship Scheme with the University of Bedfordshire
      • Feb 2013 - May 2013
      • Luton, United Kingdom

      • Assisting tutors and staff in the IT department,• Making sure computers in the Labs work correctly• Take attendance of computer classes and assist tutors during lecturers and lab session• Organise and manage information of Online IT student resources.• 1st and second line IT technical support in the computer labs at the university

Education

  • 2018 - 2018
    GIBS Business School (Gordon Institute of Business Science)
    Scenario Planning & Strategic Thinking, Business
  • 2017 - 2017
    Tufts University - The Fletcher School of Law and Diplomacy
    Online Certificate course, Digital Money (Digital Frontiers Institute)
  • 2012 - 2013
    University of Bedfordshire
    Master of Science (MSc), Business Information Systems
  • 2007 - 2011
    University of Hertfordshire
    Bachelor of Science (BSc), Information Technology
  • 2007 - 2007
    Hertfordshire International College (HIC)
    Pre - Undergraduate pathway, Computer Science pathway
  • 2002 - 2006
    Mpelembe secondary school
    High School

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