Experience

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  DBL Group

  • Tigray, Ethiopia

  • General Manager Quality

    • Nov 2019 - Dec 2020
    • Tigray, Ethiopia

    - Implemented Total Quality Management (TQM) system including customer focus, continuous improvement, employee empowerment, use of quality tools, production friendly design and process management.- Closely collaborated with buyers (i.e. H&M and Ituchu) to take account of their requirements and feedback.- Conducted training programmes for entry level employees to enhance their knowledge on their job responsibilities and advance their skills.- Monitored product waste by goal setting to reduce overall cutting wastage and production wastage; inspected material in the quality department in collaboration with supplier partners; and cooperated with other departments to reduce product wastage.- Introduced ‘work aid’ and tools to enhance production at the source.- Introduced community building practices within departments to increase employee motivation and improve conflict resolution.- Monitored production process with the support of EPR system.- Closely collaborated and monitored production processes in other departments.- Introduced extracurricular activities to reduce employee turnover.

• 

  DBL Group

  • Dhaka, Bangladesh

  • Head Of Quality

    • Oct 2016 - Dec 2018
    • Dhaka, Bangladesh

    - Worked closely with buyers- H&M, NEXT, M&S, Tom Taylor, G-STAR, PUMA, CARFOUR, ESPRIT, Walmart, TESCO and CARTERS.- Worked with the main sample room for upcoming orders and provided recommendations for operation construction unit to ensure high quality standards during production.- Closely collaborate with buyers and take account of their requirements and feedback.- Monitored fabric and trim inspection department for quality standards.- Supervised DBL lingerie plant as Technical Advisor.- Inspected production units according to evaluate quality standards.- Arranged training sessions for the quality department and the production team to ensure higher productivity based on product friendly.- Implemented new methods and systems for production and quality team to reduce the overall production cost.- Planned, organized, directed, coordinated and controlled all activities of the QA production department.- Minimized re-work costs by improving the operating and manufacturing factories’ processes and product quality standards.- Regularly conducted risk analysis meeting with the QA team.- Directly coordinated and maintained networks with buyers and representatives.- Provided various trainings for the QA team to 1) ensure that they achieve required quality and production standards; 2) to effectively analyze defects and take corrective actions; 3) to provided pre-production analysis to achieve high quality product safety standards whilst following the best construction method.- Ensured all shipments are delivered on time with quality standards.

• 

  Vertex RMG Division

  • Bangladesh

  • General Manager (Technical & Quality Assurance)

    • Sep 2013 - Apr 2016
    • Bangladesh

    - Conducted garments analysis. - Proactively troubleshooted production issues.- Followed up on production & delivery schedules.- Focused on strength, weakness, opportunities and threats (SWOT) of the factory as well as identified, implemented and modified factory schedules and production policies accordingly.- Conducted pre-production activities such as technical meetings and risk analysis. - Conducted knowledge sharing sessions and applied where and when required. - Identified and implemented production-friendly methods and tools.- Conducted team building sessions to boost motivation among employees.

• 

  Epic Group

  • Bangladesh

  • General Manager (Technical & Quality Assurance)

    • Feb 2011 - Sep 2013
    • Bangladesh

    - Closely monitored and completed sample orientation with the R&D department during sample developing stages in order to provide specific recommendations.- Monitored project analytics to help identify and target trouble areas or organize activities within the schedule.- Ensured a sustainable and sound working environment in the garments factories and delivered quality services and value for money.

• 

  Epic Group

  • Bangladesh

  • General Manager -Technical (EMCL Group shirt project)

    • Feb 2005 - Jul 2009
    • Bangladesh

    - Conducted orientations during the garments order placing stage.- Focused and monitored on order development stages with the R&D department and provided estimates and data to prevent risk analysis during the production.- Overlooked EGMCL (Shirt project) while handling Epic Group buyers- VF, JC Penny, Walmart, Mavi, etc.- Eliminated nonvalue added activities in production to achieve the targets whilst ensuring quality products.- Prepared short & long-term plans to determinate the manufacturing objectives.

• 

  Epic Group

  • Hong Kong
  • Retail Apparel and Fashion
  • 700 & Above Employee

  • Technical Manager (CIPL)

    • Nov 2002 - Feb 2005

    - Was involved in the development sample stage to conduct risk analysis during production and prevented/provided solutions to bottleneck areas. - Handled buyers such as-Hagger, Jones, Aber Crombie, Mavi, Levi’s, and JC Penny. - Implemented statistical process control in the quality assurance department.- Participated in production planning meetings and presented about production procedure (stores/cutting/production/technical & mechanical staff).- Established safe working procedures for all areas of operation.- Supervised production process to ensure implementation of company standard- Was involved on day to day quality/production issues.- Followed up on customer requirements.

  • Quality Assurance Manager

    • Oct 1989 - Nov 2002

    - Evaluated factory facilities/capacity. - Was involved in size set (production planning) meetings to prevent discrepancies during the production- Analyzed day to day quality/production issues and visited factories.- Coordinated with vendors, monitored from production to finish very closely in order to maintain quality, quantity & timely delivery of shipments.- Arranged pre-production meetings and conducted production order follow-ups. - Investigated and understood shrinkage issues as well as produced a user-friendly guide, and subsequently tested and rolled out new effective methods.- Planned production capacities according to monthly projections.- Monitored production to review production schedule accordingly and ensured enough replenishments of finished goods supply.- Coordinated with procurement officers to ensure smooth supply of raw materials.- Prepared annual manpower plan and made sure all vacant positions were filled in coordination with the personnel manager.- Prepared employee safety procedures and ensured that they were enforced.- Worked with the following buyers- Hagger, Jones, Khols, VF, and JC Penny.

• 

  Interocean Ltd.

  • Dhaka, Bangladesh

  • Quality Controller

    • Feb 1988 - Feb 1989
    • Dhaka, Bangladesh

• 

  Trendmen Liaison Office

  • Sri Lanka

  • Technician

    • Jan 1986 - Jan 1988
    • Sri Lanka