Bio
Credentials
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MDS certification
American Association of Nurse Assessment CordinationFeb, 2022- May, 2026
Experience
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Supervisor - Program Monitor
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Office of Aging and Adult Sevices, Louisiana De...
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Baton Rouge, Louisiana
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Supervisor - Program Monitor
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Jan 2018 - Present
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Baton Rouge, Louisiana
Supervise Program Monitors at Louisiana’s Department of Health, Long Term Care Appeals - Policy Section
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University of New Orleans - Medicaid support
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DHH, Bienville Building, 628 North 4th St. Bato...
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Appeals Coordinator
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Sep 2014 - Jan 2018
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DHH, Bienville Building, 628 North 4th St. Bato...
Process Appeals requests and represent the Department at Appeal Hearings.Manage relationships with the Department of Administrative Law staff Judges and other staffEnsure clear and consistent appeals information flow between DAL, Xerox State Healthcare Contract managers and the Department of Heal...
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Xerox
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Baton Rouge, Louisiana Area
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Appeals Coordinator
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Jul 2012 - Sep 2014
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Baton Rouge, Louisiana Area
. Represents the Louisiana OAAS office in Administrative Law Appeals adjudcations in the resolution of Claims Appeals, under provider contract terms. . Conducts all pertinent research in order to evaluate and address certain types of incoming Claims Appeals accurately, timely and in accordance wi...
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Sales and Service Rep.
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Jan 2010 - Jun 2012
Home Improvement Product Sales and Services.• Created new sales prospects through customer referrals based on exceptional customer service. Closed sales.• Outpaced colleagues in daily volume Kitchen and Bath Products sales by offering related, value added services.• Enhanced Customer Experience t...
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AT&T
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Baton Rouge, Louisiana Area
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CSR/Labor Relations Rep
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Feb 1999 - Jul 2009
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Baton Rouge, Louisiana Area
• Resolved conflicts between employees and supervisors through mediation at weekly grievance meetings• Researched and recommended Benefits and Compensation package improvements adopted in the 2008 collective bargaining process; provided a cost effective solution (flex-scheduling options) to impro...
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NIGERDOCK PLC
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Lagos, Nigeria
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Legal Officer
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Jul 1995 - Dec 1998
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Lagos, Nigeria
• Created and vetted employee contracts for hiring expatriate technical staff• Represented the company at IMO (International Maritime Organization) conferences• Managed a variety of confidential projects in my capacity as Aide to the Managing Director
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Oceanic Bank
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Port Harcourt, Nigeria
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Credit and Marketing Officer
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Jul 1993 - Jun 1995
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Port Harcourt, Nigeria
Signed on New AccountsProcessed and approved Loan Applications
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Law Firm of J.H.C Okolo and Associates
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Enugu, Nigeria
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Associate
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May 1992 - Jun 1993
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Enugu, Nigeria
• Researched precedents, prepared and filed pleadings for Senior Associates• Deposed clients• Represented the Firm at lower court hearings.• Co-managed Senior Associates' schedules.
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Education
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2012 - 2014Thunderbird School of Global Management
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2007 - 2008University of Phoenix
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1984 - 1988University of Nigeria
Suggested Services
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Industry Focus. “Management Consulting and Human Resources”
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References
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