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Hello! I'm Cheyane Kent-Smith, based in London, UK. I am fluent in English and have a background in Spanish, which I studied during my education. I have over three years of experience in customer service and hospitality, currently working as a Kitchen Porter at Voodoo Rays and a Crew Member at Arc Hospitality Recruitment. My responsibilities include maintaining cleanliness in the kitchen and providing excellent customer care. I completed my GCSEs at Prendergast Ladywell School, where I studied a diverse range of subjects including Maths, English, and Double Science. I am passionate about delivering great service and ensuring a positive experience for customers.

Experience

    • Warehouse Assistant
      • May 2022 - Nov 2022

      • Picking and packing customers orders • Restocking shelves and undertaking cleaning tasks • Organising invoices • Communicating with customers in regards to their order

    • Warehouse Operative
      • Sep 2021 - Mar 2022

      • Packing orders of varied weights and sizes into bags and boxes, with a target of 50 items per hour • Picking items using robots and item codes• Unloading shipments then stacking them onto pallets and wrapping them to be stored in the warehouse• Undertaking cleaning and hygiene tasks whenever necessary and at the end of every shift• Completing reworks on stored goods when other tasks were fulfilled • Filling hampers on rotation• Being available to help with any other duties with a can do attitude

    • Health Coach
      • May 2021 - Sep 2021

      • Leading a 2 hour Fitness workshop for 35-60 year old females. • Creating practical and classroom session plans every week and reviewing each session for improvement purposes. • Preparing a clean and tidy work area to create a welcoming and comfortable environment for the participants. • Assisting the ladies in creating SMART goals and reviewing them on a weekly basis. • Participating in 1 hour of physical activity alongside the ladies for motivational encouragement. • Communicating necessary information via a group chat, used for supporting their needs and queries. • Organising and leading a separate healthy eating workshop for teens aged 15-16.

  • Arc Hospitality Recruitment
    • London, United Kingdom
    • Crew member/ Steward
      • Sep 2017 - Jan 2020
      • London, United Kingdom

      (Casual role) Dealing with customers at tills, assisting team members with enquiries and food orders. Directing crowd in the correct direction. Providing excellent communication skills and customer care.

    • Sales Advisor
      • May 2019 - Aug 2019

      • Serving customers at tills. • Dealing with customer queries and assisting them on the shop floor. • Greeting customers on entrance of the store. • Unloading deliveries and handling stock.

  • Voodoo Rays
    • Peckham Rye
    • Kitchen Porter
      • Oct 2018 - Mar 2019
      • Peckham Rye

      Washing all dishes, pizza and dough trays and preparing sides and desserts (operating fryers and the oven). Ensuring all surfaces and fridges are clean and sanitised and the floor is swept and mopped at the end of every shift.

Education

  • 2012 - 2017
    Prendergast Ladywell School
    GCSE, Maths, English, Double Science, Spanish, Geography, Art

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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