Experience

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  Bioinformatics Institute, A*STAR

  • Singapore

  • Lead Research Officer II

    • Oct 2012 - Present
    • Singapore

    •Provide and support Open Source/vendor desktop tools for our scientific community and from our scientific community.• Explore and develop proof-of-concept (POC) Open-Source systems for the Institute.• Enhance systems security by implementation of 2FA for all critical services such asVPN, SSH and LUKS data encryption for storage servers.• Educate and promote usage of Open-Source tools within our scientific community.• Implement Cloud Virtualization of Desktops and Servers with use of tools such as VirtualBox and Proxmox LXC containers.• Maintain critical system applications in the Cloud environment such as LDAP, Web Server, DNS, Mail (Postfix), Proxy (Squid), VPN, NFS, SAMBA, etc by routine backup, patching, logs generation and user administrations.• Document, implement, and maintain an Information Security Management System (ISMS) that meets the requirement of ISO 27001:2013 to support major collaborators.

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  Wincor Nixdorf Technology

  • Singapore

  • Senior Software Engineer

    • Feb 2011 - Sep 2012
    • Singapore

    • Design and develop POS customization for in-house Linux-based Retail Store Solution – TPLinux for India based Future Knowledge Services (FKS) and Pantaloons.• Provide system solutions for customer business requirements.• Perform Change Request Analysis, Effort Estimation and Work Breakdown.• Source Code review • Version control management• Data conversions, system interfaces & integration test strategy• Liaise with QA on Release Management• Create Design, Technical and Configuration documents.

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  NCS Group

  • Singapore

  • Systems Consultant

    • May 2010 - Feb 2011
    • Singapore

    Responsibility:• Implement Helpdesk Solution with ITSM tools such as Remedy and HPSM.• Liaise with Pre/Post Sales Teams.• Develop integrating solutions for ITSM system with 3rd party systems.• Design innovative solutions to improve business process. Major projects completed with NCS:Systems Developer/ Consultant - National Library Board ITSM Implementation with Remedy 7.6.This project aimed to provide a full suite of ITSM solutions to NLB such as Service Request,Incident, Change, and Asset Management.• Provided Single-Sign-On (SSO) solution for Remedy with existing LDAP Servers.• Developed automation scripts for importing of People’s Profile from existing LDAPServer to Remedy.• Integrated Remedy Incident Management System with CA Spectrum monitoring toolsto auto-generate tickets and update ticket status using Web Services.Consultant (RFID Solutions) – Telkomsel (Indonesia)This is a showcase project which involved implementation of monitoring tools from Remedy• (SIM & BEM) and providing RFID solutions (for tagging assets) to the customer’s existing Remedy System.• Performed detailed requirement analysis with customer.• Managed RFID vendor for application design & development, hardware & softwaredeliverables, testing and documentation.• Developed solutions using Remedy Atrium Integration Engine (AIE) forsynchronization of data from RFID to Remedy CMDB.

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  NEC Asia Pacific Pte Ltd

  • Singapore

  • Senior Software Engineer

    • May 2006 - Aug 2009
    • Singapore

    Responsibility:Software application design and implementation• System requirement analysis and definition• System architecture design• System implementation and testing• Deployment • Documentation Consulting development• Sell and deliver consulting services within the focused areas.Pre-sales support responsibilities• Provide a variety of technical support services to field sales force including customer requirement analysis, solution prototyping, equipment configuration, capacity planning and implementation/installation planning.Post-sales support/responsibilities• Provide quality engineering expertise to ensure successful implementation of proposed solutions. Services provided include project management, customer training and product installation.Account support• Develop and recommend account strategies and account support plan with sales representatives; and coordinates service delivery to the account.• Assist System Engineering Team Leader/Manager in coaching and development of other Systems Engineers.

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  Bosch Security and Safety Systems

  • Singapore

  • Software Engineer

    • Feb 2001 - Apr 2006
    • Singapore

    Software Lead of a patented product WebCASt™ (renamed Access Easy Controller), which was a new generation Linux-based Access Control Panel that uniquely combines the features of a web server and security control functionalities into one complete unit.• Designed & coded critical software modules.• Developed solutions to integrate with third party systems such as Clipsal Lightings, AXIS network cameras, etc to have additional capabilities of real time remote video surveillance and event-driven controls.• Improved system scalability by introducing Client/Server Architecture.• Enhanced system multi-language support capabilities. • Delegated responsibilities to other Software Engineers.• Recommended critical decisions on its development to the Management. • Provided customer support, technical consultancy and product training to local and overseas business partners from Japan, US, Dubai, the Philippines and Malaysia.Other responsibilities• Conceptualised, created and developed supporting software applications with MS Visual C/C++ on Windows OS.• Liaised with the Production Department to ensure efficient mass production of product line.• Reviewed and prepared documentation for annual ISO 9001 certification.