Experience

• 

  The Everett Clinic

  • Everett, Wa

  • Referral Coordinator

    • Jan 2015 - Present
    • Everett, Wa

    Referral Coordinator                        October 2016-PresentEverett Clinic - Everett, Wa*Works in collaboration with medical care team to implement, and maintain an effective and efficient referral process;Follows guidelines to determine patient eligibility for referral authorization, i.e., Medi-Cal/Medicare status*Coordinates referrals per clinic protocol to all specialty consultants and ancillary health care services*Maintains close contact and follow-up with patients and specialty providers*Communicates appropriately with patients, colleagues, and specialty providers in a timely manner*Maintains clear and concise communication, written progress notes, summaries, and reports*Assists patients with appointment making, as necessary*Exercises appropriate judgment and decision-making skills*Works in partnership with specialists to provide consistent, quality care coordination to our patients*Maintains and monitors internal tracking system*Ensures completion of referral process by obtaining consultant notes, authorizations for additional procedures being recommended*Provides education and counseling on the referral program process*Works with medical providers, medical specialists and the medical care teams to coordinate care and provide appropriate referral follow up*Other duties as assigned.Billing Specialist                        December 2015 - PresentEverett Clinic - Everett, Wa  *Updating all patient surgical and obstetric history. *Independant biller to verify CPT and ICD 10 codes.*Knowledge of insurance plan types to register patient demographics and insurance correctly.*Assigns codes to diagnoses and procedures performed so the facility can bill insurance and other third party payers as well as the patient.*Ability to read and abstract physician office notes and operative notes to apply correct ICD10 and CPT coding assignments. *Protects hospital values by keeping financial and patient information confidential.

• 

  Guess?

  • Tulalip, Wa

  • Co Manager

    • Jul 2008 - Present
    • Tulalip, Wa

    * Responsible for planning and executing all floor sets as well as maintaining merchandise and creative standards to company standards. * Responsible for training and developing all part time associates around customer engagement, product knowledge and store standards, as well as two full time supervisors. * Responsible for product life cycle and merchandise financial analysis to ensure I was protecting gross margin and getting product out in a timely manner. * Payroll: Closing out payroll daily and processing time cards while ensuring we were being fiscally responsible with our budget. * Execute and maintain markdowns and signage weekly. * Assist with the hiring of part time associates, and putting them through orientation. * Daily Cash Balancing and Drawer Deposits. * Strategic relationship building skills: listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes with the customer/peers. * Responsible for selling floor leadership with overall goal of customer satisfaction. * Control and meet payroll expectations, stock levels and inventory by meeting all loss prevention measures. * Provide daily feedback to associates to ensure growth and retention of talent. * Create and execute strategies to maximize store sales and control expenses. * Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.Additional Skills:* Customer Service Excellence * Strong Training and Development Skills * Merchandising Strategies * Data Entry and Excel Skills * Retail Store Operations * P & L Management * Inventory Management * Shrink Reduction/Loss Control * Strong Interpersonal and Communication Skills* Excellent Organization Skills * Hardworking * Flexible * Reliable * Management Skills * Multitasking