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Cheryl Patterson
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- Management
- Transportation
- Negotiation
- Logistics
- Customer Service
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Bio
Experience
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Canada
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Freight and Package Transportation
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1 - 100 Employee
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Operations Manager
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Jun 2020 - Present
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Fleet Manager
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May 2018 - Jun 2020
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Fleet Co-ordinator
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Apr 2003 - Jun 2020
In supporting Novex's commitment to premium customer experience, I manage the most important touch-points in the courier industry; the delivery of all goods. I oversee the day to day operations of Novex's extensive fleet of couriers - including bicycles, cars and trucks. I ensure compliance to Novex's industry leading Environmental Systems mandate, and that all customer pickups and deliveries are managed professionally and efficiently.
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Connection Couriers Ltd
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Vancouver, Canada Area
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Customer Service Representative / Accounting
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1998 - 2003
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Vancouver, Canada Area
In a small courier office, I had a multitude of tasks, from taking telephone orders and answering customer inquiries to assisting dispatch. I trained new Customer Service Representatives, and was responsible for general accounts receivable duties, including colllection calls, invoicing and daily bank deposits
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Education
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1991 - 1996Point Grey Secondary
Suggested Services
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Industry Focus. “Freight and Package Transportation”
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