Experience

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  Belk Department Store

  • Customer Service And Sales Representative

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  Belk Department Store

  • Greater Atlanta Area

  • Customer Service and Sales Representative

    • Dec 2014 - Present
    • Greater Atlanta Area

    • Generate sales from potential customers inside the store; meet monthly sales goals; provide all customers with excellent service; recover merchandise; perform other duties as requested. • Meet monthly account and marketing goals for department.• Exceeded monthly sales goals for first 6 months of 2017.• Commended for exceeding recovery goals and expectations within department. • Coordinated department store fashion show; responsible for recruiting 100+ models, conducting orientation, and planning logistics of event.

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  Atlanta Public Schools

  • Atlanta, GA

  • Adult Education Instructor

    • Feb 2015 - Dec 2015
    • Atlanta, GA

    • Provided instruction in reading, language arts, math, and social studies.• Administered the TABE Examination in order to evaluate on going student progress in above subject areas. • Exceeded district goals for achieving 100% course completion by students, 90 % of students tested 2-3 grade levels above initial course level. • Managed classroom; submitted required weekly and monthly reports; collaborated with Program Manager to identify individuals needs of students.

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  Johnson Hopewell Coleman, LLC

  • Decatur, Georgia

  • Administrative Assistant

    • Aug 2014 - Nov 2014
    • Decatur, Georgia

    • Composed and edited letters and filed documents for attorneys. • Answered telephones, routed calls to appropriate attorney and paralegals. • Greeted clients, business associates and guests.• Created and updated confidential client files.• Received and distributed mail.• Copied, scanned, and faxed confidential documents.

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  New Generation Learning Center and Academy

  • Lithonia, GA

  • Administrative Assistant, After School Teacher, 4Pre K Teacher

    • Aug 2011 - Jul 2013
    • Lithonia, GA

    • Used Pro Care Software to create new student accounts; input all weekly tuition payments and made adjustments to students’ accounts.• Generated and disseminated all weekly parent invoices. • Composed monthly staff memos, newsletters, letters to parents, etc. • Copied all required documents; gathered supplies for teacher use.• Answered telephones; greeted guests.• Cared for infants and students in teacher’s absence.• Created weekly activity plans for school age students and oversaw completion of daily homework assignments; participated in and monitored all extra-curricular activities.• Instructed and managed a 4Pre K classroom; developed, wrote, and administered weekly lesson plans; participated in and monitored all extra-curricular activities.

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  DUST- AWAY, INC

  • Greater Atlanta Area

  • Human Resources Manager

    • Sep 1984 - Jan 2010
    • Greater Atlanta Area

    • Managed recruitment effort; wrote job descriptions, advertised job openings, screened, and interviewed applicants; referred eligible candidates to hiring managers. • Strong knowledge of federal employment laws; completed required federal and state forms.• Created and adjusted employment files via human resource management software.• Coordinated the movement, storage, retrieval, security, and disposal of all employee files. • Carried out orientation and on boarding of new employees; completed new hire background checks, etc. • Assisted V.P. Human Resources in developing a HR department budget.• Prepared regular weekly and monthly HR reports.• Assisted Benefits Manager during annual health insurance open enrollment. • Assisted Payroll Manager in all aspects of payroll processing; researched payroll discrepancies. • Wrote separation notices; responded to state unemployment claims. • Represented company at job fairs, industry conferences and expos. • Networked aggressively and built long lasting external and internal relationships with managers, supervisors, and employees. • Created company policies and procedures manual and employee handbook.