Experience

• 

  TriSquare Tech LLC

  • Baltimore, MD

  • Scrum Master/Software Business Analyst

    • Dec 2020 - Present
    • Baltimore, MD

    - Strategic partnership with the product owner and development team for prioritizing product backlogs aligned with business objectives.- Streamlined sprint planning sessions, reducing time by 20% while enhancing team understanding and commitment.- Directed workshops and user acceptance testing (UAT) sessions, ensuring delivered software exceeded business expectations.- Conducted requirements elicitation sessions, translating business needs into detailed functional specifications.- Fostered collaborative synergy with development teams, guiding precise implementation of requirements.- Proactively identified and implemented process improvements, resulting in a 30% increase in overall team productivity.

• 

  Circuit Court for Baltimore City

  • Baltimore, Maryland Area

  • Legal Administrative Assistant

    • Oct 2008 - Dec 2020
    • Baltimore, Maryland Area

    - Conducted research, managed schedules, and prepared trial-related activities.- Handled inquiries, coached and mentored associates, and participated in HR projects.- Upheld the highest standards of discretion and confidentiality in client interactions.

• 

  Citi

  • Legal Administrative Assistant

    • Jan 2004 - Oct 2008

    - Provided administrative assistance to General Counsel and Associate General Counsel.- Transcribed confidential documents with precision.- Compiled and prepared reports on litigation proceedings.- Managed calendars, facilitated travel arrangements, and handled expense reports.

• 

  US Army

  • Ft. Riley, KS

  • Unit Level Logistics Specialist

    • Jun 1998 - Jan 2000
    • Ft. Riley, KS

    - Utilized Standard Army Maintenance Systems-Enhanced (SAMS-E) for maintenance data.- Maintained accurate records of equipment and vehicle maintenance activities.- Ensured 100% accuracy in maintenance data input, contributing to successful compliance audits.- Handled requests for factual data, reconstructed service records, and ensured compliance with safety standards.