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Cheng Ian (Ada) Ho

Intro Book
Cheng Ian (ada) Ho is a seasoned professional with 5 years of experience in customer care and administrative roles, holding a Master's degree in Communication and Media Studies from the University of Macau and a Bachelor's degree in Human Resources Management and Services from Indiana University Bloomington, with full professional proficiency in Cantonese, Chinese (Simplified), English, and Chinese (Traditional).
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Location
Macao SAR, MO
Languages
  • Cantonese Native or bilingual proficiency
  • Chinese (Simplified) Full professional proficiency
  • English Full professional proficiency
  • Chinese (Traditional) Native or bilingual proficiency
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Experience

  • MTR Railway Operations (Macau) Company Limited (MTR (Macau))
    • Macao
    • Rail Transportation
    • 1 - 100 Employee
    • Assistant Customer Care Officer
      • Jun 2020 - Present

    • Administrative Assistant
      • Sep 2018 - Jun 2020

      • Manage and distribute information within MTR (Macau) Corporate Communication Team• Read through daily social media articles, and categorizing them for further use • Enhance all staffs' understanding the stands between Macau government, political parties, and communities by sending out relevant news/policies via emails• Assist to conduct corporation events

  • The Language Conservancy
    • United States
    • National Event Development Intern
      • Jun 2017 - Aug 2017
      • United States

      • Assist with the development, fundraising and financial management of specific projects, including "2017 June Mass Mailing"• Help coordinate the fundraising events of the organization• Assist with the direct mail campaigns for fundraising efforts • Manage the donor database from contributions received by the organization

Education

  • 2019 - 2021
    University of Macau
    Master's degree, Communication and Media Studies
  • Indiana University Bloomington
    Bachelor's degree, Human Resources Management and Services

Suggested Services

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Industry Focus. “Rail Transportation”

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