Experience

• 

  RBA Group Australia

  • Australia
  • Wholesale
  • 1 - 100 Employee

  • Marketing & Graphic Design Coordinator

    • Jan 2022 - Present

    Achievements: - Responsible for developing new content and growing RBA LinkedIn followers from 526 in August 2020 to 1327 followers in 2022- In 2021 RBA Group went under a rebrand, working as project lead. I played a major role in the design of RBA new logo and responsible for the design and development of RBA Australia website and relaunching of New Zealand new website, working along side the website developers. Including setting up RBA's SEO and digital production. - Ran successful campaigns for product launches, marketing products and business outcomes. - Run RBA social media pages, particularly LinkedIn - Successful EDM campaigns through Mailchimp with various new plumbing products at are targeted audience- Buying of media, such as ad spaces within magazines.

  • Sales, Marketing & Graphic Design Assistant

    • Feb 2019 - Mar 2022

    My main role in RBA Group is to be the in house graphic designer and part of the marketing team doing various design roles, such as logo designs, print media, digital media, marketing collateral, labels, technical data sheets, PowerPoint slides, photography and photo editor. I have also had the experience to coordinate with draftees and sub-contracted Graphic Designers. My role focuses on many aspects from customers service, event planning, website administration (CMS & WordPress), social media to marketing campaigns.

• 

  Cotton On Group

  • Australia
  • Retail
  • 700 & Above Employee

  • Shift Supervisor at Typo

    • Jul 2018 - Feb 2019

    - Running of days (MOD)- Able to provide daily duties to the team to ensure store was meet with world class and still able to meet our KPI - Applied problem solving skills to resolve customer inquiries and disputes, and escalate using appropriate channels when necessary. - Following instructions from higher staff members e.g managers, regional & state- Training of store expectations and store duties during peak season. - Meet and exceed daily KPI goals, including average sales, budgets and customer conversions, sign ups and foundation sales.

  • Retail Sales Assistant

    • Apr 2014 - Feb 2019