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Bio

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Credentials

  • COMPUTER HARDWARE
    ICON INSTITUTE OF INFORMATION TECHNOLOGY
    Jan, 2011
    - Apr, 2026
  • GRAPHICS DESIGNING
    ICON INSTITUTE OF INFORMATION TECHNOLOGY
    Jan, 2011
    - Apr, 2026
  • AUTO CAD 2D/3D
    The Brain College,Lahore
    Jun, 2009
    - Apr, 2026
  • CALL CENTER AGENT TRAINING
    Human Resource Development Center Lahore
    Aug, 2007
    - Apr, 2026
  • DIPLOMA IN INFORMATION TECHNOLOGY
    DK Solutions (PVT) LTD
    Dec, 2006
    - Apr, 2026
  • DIPLOMA OF COMPUTER APPLICATION
    Jinnah Institute of Computer Science
    Oct, 2006
    - Apr, 2026
  • GRAPHICS PRO
    Peak Solutions College
    Dec, 2005
    - Apr, 2026
  • INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM (IELTS)
    AEO Pakistan
    Apr, 2008
    - Apr, 2026

Experience

  • Eltizam Group
    • Dubai, United Arab Emirates
    • Collection Executive
      • May 2023 - Present
      • Dubai, United Arab Emirates

      • Assume the responsibility of receiving and sorting incoming payments with attention to credibility• Manage the status of accounts and balances and identify inconsistencies• Issue and post bills, receipts and invoices• Check the validity of debit accounts• Update accounts receivable database with new accounts or missed payments• Ensure all clients remain informed on their outstanding debts and deadlines• Provide solutions to any relative problems of clients• Write thorough reports on billing activity with clear and reliable data

  • Derby Group of Companies
    • United Arab Emirates
    • Debt Collector
      • Nov 2020 - Nov 2023
      • United Arab Emirates

      Working on consumer collection portfolio for National Bank of RAS Al Khaimah Bank (RAK) Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidable

  • Tahseel - Hadaf AL Khaleej Debt Collection
    • Sharjah, United Arab Emirates
    • Debt Collector
      • Oct 2019 - Nov 2020
      • Sharjah, United Arab Emirates

      ● Working on consumer collection portfolio for National Bank of Abu Dhabi (NBAD) and First Abu Dhabi bank (FAB)● Worked on consumer collection portfolio (write off and skip) for NBAD k & FAB● Working on ORACLE based software for recording of correspondence with debtors.● Confer with clients/debtors on telephone or in person to determine reasons for overdue payments and to review the terms of credit contracts and determine appropriate strategy.● Generate payments from debtors and Negotiate credit extensions when necessary.● Locate and monitor overdue accounts, using computers and a variety of automated systems.● Locate and notify debtors of delinquent accounts by email, telephone calls or via personal visits in order to solicit payment.● Notify credit departments; turn over account records to attorneys when debtors fail to respond collection attempts.● Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.● Receive payments and post amounts paid to debtors accounts.● Record information about financial status of debtors and status of collection efforts.

    • Account Receivable Executive
      • Dec 2016 - Jun 2019
      • Lahore, Pakistan

      maintain up-to-date billing system • generate and send out invoices• follow up on, collect and allocate payments • perform account reconciliations• carry out billing, collection and reporting activities according to specific deadlines• perform account reconciliations • collect data and prepare monthly metrics• monitor customer account details for non-payments, delayed payments and other irregularities • investigate and resolve customer queries• maintain accounts receivable customer files and records• follow established procedures for processing receipts, cash etc.• process credit card payments • prepare bank deposits

  • Al Musbah Group
    • Al-Madinah , Saudi Arabia
    • Sales Representative
      • Sep 2012 - Sep 2016
      • Al-Madinah , Saudi Arabia

      A Retail Sales Representative is responsible for all sales activities and sales associate jobduties, from greeting customers, answering questions, offering assistance, suggestingitems, lending opinions and providing product information. Individual responsibilities asa Retail Sales Associate may include demonstrating outstanding customer service andselling skills, keeping the selling floor stocked with merchandise, assisting in display ofmerchandise or organizing the selling floor and stock areas.

    • Senior Sales Executive
      • Jul 2008 - Sep 2011
      • Lahore, Pakistan

      • Handle financial operations of the property.• Collect rent.• Send out notices if rent is delinquent.• Prepare and maintain financial statements.• Update owners on status of property.• Inform owners about occupancy rates, expiration dates of leases, and other issues.• Advise owners on how much to charge for rent.• Pay for services such as playgrounds and swimming pools.• Negotiate contracts for janitorial, security, landscaping, trash removal, and other services.• Monitor the performance of contractors.

    • Trainee Student as a Accountant
      • Feb 2007 - Jun 2008
      • Lahore, Pakistan

      As a trainee accountant, helping colleagues with tasks and administrative duties is aneveryday part of the role. This might include helping with asset inventory, costaccounting, or payroll tasks• Input Income and Expense Entries• Manage Invoices• Check Data for Accuracy• Present Information• Administrative Duties

Education

  • 2012 - 2014
    Allama Iqbal Open University
    Bachelor of Arts - BA, Art/Art Studies, General
  • 2001 - 2003
    BOARD OF INTERMEDIATE & SECONDARY EDUCATION
    Grade 12, Faculty in Arts
  • 1999 - 2001
    BOARD OF INTERMEDIATE & SECONDARY EDUCATION
    High School Diploma, Biology/Biological Sciences, General

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