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Chastity Burrell
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Bio
Experience
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United States
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Software Development
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1 - 100 Employee
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Product Manager
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Feb 2022 - Present
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Director of Software Services
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Sep 2015 - Mar 2022
Director of the software support department reporting to President, management of the software support department, direct liaison between support and programming, quality assurance, and ensuring customer success.
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Software Support Manager
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Jun 2013 - Sep 2015
Management of the software support department by assisting supports reps by answering questions, resolving complex issues. Scheduling of support hours, training of support reps, etc.
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Senior Software Support & Implementation Specialist
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Mar 2011 - Jun 2013
Assisted clients with more complex support related issues, consulted with new clients on implementing the Advantage system. Trained clients, both via internet on on-site on how to best use the Advantage system.
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Accounting Manager
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Mar 2001 - Mar 2011
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Administrator
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Jan 1998 - Mar 2001
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Accountant
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Jan 1994 - Jan 1998
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Education
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Brookstone College
Computerized Accounting
Suggested Services
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Industry Focus. “Computer Software”
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