Experience

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  Evolved Commerce

  • Lehi, Utah, United States

  • Business Development Manager

    • Feb 2022 - Present
    • Lehi, Utah, United States

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  Odin Holsters, LLC

  • Director Of Sales Marketing

    • Oct 2020 - Mar 2022

    • Oversee and execute wholesaler, retailer and individual consumer sales.• Develop strategic marketing objectives for brand awareness in the industry.• Establish sales territories and quotas, manage budgets and evaluate sales performance.• Administer all company marketing efforts via digital media platforms and other traditional channels.

  • Product Development Manager

    • Oct 2019 - Oct 2020

    • Manage the process of building products.• Develop new ways to enhance existing products in order to meet customer expectations effectively.• Conduct industry research to improve product design process.

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  Action Target

  • Provo, Utah Area

  • Marketing & Events Coordinator

    • Mar 2019 - Oct 2019
    • Provo, Utah Area

    Action Target is a leading global manufacturer of premium training equipment and accessories for law enforcement, military, and commercial markets.• Manage and oversee all Marketing and Sales events, conferences, trade shows, and Law Enforcement training camps.• Develop and provide all communications relating to trade shows, conferences, and events.• Coordinate with vendors and venues to negotiate contracts and services.• Ensure company brand is reflected in all communications, events, and swag.

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  The GunBox

  • Lehi, UT

  • Online Business Development Manager

    • Mar 2018 - Mar 2019
    • Lehi, UT

    • Development of long-term organizational strategic goals.• Build and retain key influencers in the industry and customer relationships.• Identify and pursue business opportunities via all social media platforms. • Present and consult on business trends to develop new services, products, and media channels.

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  Entrata

  • Lehi, Utah

  • Business Analyst

    • Mar 2017 - Mar 2018
    • Lehi, Utah

    • Responsible for designing and defining requirements for new custom reporting features. • Worked directly with Customer Success Managers to obtain and execute requests from clients.• Worked with Software Development Manager and developers to ensure proper design and development of new features. • Coordinated with development to met deadlines and managed workflow for quality assurance and testing of custom reports.

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  Solutionreach, Inc.

  • United States
  • Software Development
  • 300 - 400 Employee

  • Retention Specialist

    • Feb 2015 - Jun 2016

    • Point of contact for training, support, and other technical issues for customers who have requested cancellation of Solutionreach services. • Helped develop processes and procedures for the new Retention Specialist team which led to company best-practice adoption• Year to date revenue saved: $502,560 • Recognized as “Top Retention Specialist” in Q2 and Q3 2015• Awarded: Solutionreach Finisher's Club 2015 for overall dedication and accomplishment of goals

  • Senior Account Manager

    • Sep 2013 - Feb 2015

    • Managed and retained 300+ customer accounts by personalizing the Solutionreach platform to the individual practice needs.• Sold additional features and services to enhance the client experience• Maintained a CSAT of 96-100 as an Account Manager• Assisted in the design of clients’ marketing strategies, electronic newsletters, and social media initiatives• Awarded quarterly bonus based on “Top Performer” for each quarter as an Account Manager• Promoted to Retention Specialist

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  Handy Home Construction/Remodel

  • San Diego, CA

  • Assistant Foreman

    • Jan 2011 - Aug 2013
    • San Diego, CA

    • Using a variety of tools and machines• Helping carpenters, superintendent and other specialized contractors with a variety of duties• Cleaning and preparing a job sites• Loading and delivering materials

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  Chase

  • Vista, CA / American Fork, UT / South Salt Lake City, UT

  • Personal Banker

    • Jun 2007 - Dec 2010
    • Vista, CA / American Fork, UT / South Salt Lake City, UT

    • Reached monthly quota for new accounts and assisted with general Teller transactions • Resolved daily customer concerns, assisting in resolutions that satisfied to both client and management• Complied with all policies, procedures and regulatory banking requirements• Recognized for achieving “Top Seller” of credit card services with 60+ applications per month in 2009• Connected customers with branch experts and other specialists who helped with specialized financial needs