Experience

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  Vertical Leap

  • Senior Project Manager

    • Oct 2022 - Present

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  E Direct LTD

  • United Kingdom
  • Advertising Services
  • 1 - 100 Employee

  • Web Projects Manager

    • Feb 2019 - Oct 2022

    Same tasks as previous role as Web Projects Coordinator plus: - Manage a team of web developers working on new & live projects. - Experience with project management software including Trello, Insightly & Jira. - Schedule & adapt tasks to accommodate priorities.- Run approximately 50-70 ongoing projects, including information & ecommerce websites. - Quote for potential new websites, analyse indexed pages, research functionality & design requirements for new websites including login areas, booking systems, shops (using WooCommerce integrated with PayPal & Stripe) & calendars. - Write proposal content for new clients both in the UK & Dubai. - Meet with a diverse range of clients to ascertain requirements & build relationships throughout the development process. - Support & advise clients on best practices for their SEO (Search Engine Optimisation), call to actions, conversion rates & user experience. - Create project briefs detailing aim, style, sitemaps & functionality of websites.- Improve existing processes & implement new ones to keep track of tasks, retainer clients & ensure projects are kept within budget & delivered on time. - Organise interdepartmental training sessions for continuous improvements.- Edit WordPress websites & other Content Management Systems. - Quote for web improvements for both retainer & ad-hoc clients.- Motivate & lead staff with a positive mental attitude & where applicable, provide support with large-scale projects. - Work with the local college to successfully orchestrate work experience placements. - Work closely with in-house teams including Graphic Design, SEO, Copywriting & Bespoke Web Development as well as offices in Leeds, Calgary & Dubai.

  • Web Projects Coordinator

    • Oct 2017 - Feb 2019

    - Scheduled the web development team’s tasks & made changes to accommodate priorities. - Met with a diverse range of clients & liaised with them via phone & email throughout the development process. - Created project briefs detailing the aim, style, sitemaps & functionality of websites.- Created databases on the development server for new websites. - Edited WordPress websites & made updates such as; editing text, resizing & optimising images, add new pages, edit menus & footers. - Researched & install plugins where required. - Created user logins & organised WordPress training sessions for clients. - Booked web content in with the Copywriting team & liaised with SEO team for optimisation of websites.

  • Online Marketing Assistant

    • Jan 2017 - Sep 2017

    - Keyword and article research- SEO copywriting for many different clients including hotels, bars, service companies, car dealerships, driving schools and more- Write and manage article briefs- Complete SEO set up for new clients including the use of Google Search Console and Bing Webmaster Tools- Set up and verify Google Business and Bing Places pages- Use of Google analytics to set goals, create filters, use cross domain tracking and reporting- Update Wordpress websites, including using Visual Composer and use of Yoast for effective meta data- On page optimisation for landing page articles and blog posts- Update social media channels- Write texts including press releases, company articles, email templates, FAQs and about sections.- Carry out a customer service role where needed and negotiate product discounts on behalf of client*Google Analytics Certified*

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  twentysomethingxo (Blog)

  • Blogger

    • Oct 2014 - Feb 2017

    Blogging about lifestyle, beauty, adventures, & more. My blogging experience includes:-Originally coding my blog from scratch using HTML and CSS however, I recently made the move to a self-hosted Wordpress blog, so that I could maximise on the benefits to drive my blog further. -The use of Twitter, Facebook (including sponsored posts) and Instagram to promote my blog.-Interacting with other bloggers, PR companies and my readers in the online community to raise the profile of my brand. -Utilising a number of social media management software tools including Hootsuite, Crowdfire and Buffer to assist with the monitoring and promoting of my blog.-Using Google Analytics and Adsense to track the progress and maximise on the opportunities which my blog provides.

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  The Property Franchise Group

  • Bournemouth, United Kingdom

  • Social Media Coordinator

    • Aug 2015 - Jan 2017
    • Bournemouth, United Kingdom

    My role was inclusive but not exclusive of the following:-Day to day management of social media platforms for five estate and letting agent brands, both national and regional. -Being the first point of contact for social media support for almost 300 offices, I supported and advised on the running of their individual franchise social media accounts, including Twitter, Facebook, Google + and Instagram. -Liaising with industry influencers, Rightmove, Zoopla and other companies to secure social media partnerships and guest blogging content with. -Writing content plans and editorial calendars. -Copywriting for our five brands.-Using social media management tools, namely Hubspot to schedule content.-Working closely with the marketing department to bring the social media element to campaigns. -Using tracking codes to help analyse campaigns in Analytics.-Creating guides for members of staff to teach them how to incorporate social media into their role.-Coordinating Facebook competitions through scheduling promotional tweets and Facebook posts and writing the terms and conditions in line with the site's official guidelines -Recording followers on a weekly basis, as well as using social media management tools including Followerwonk and Facebook Insights, to pinpoint our optimum posting times across all platforms and brands. -Responding professionally and being proactive with complaints on social media. -Sending out newsletters via Brief Your Market to support our Marketing Team.

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  RBS/Lombard Asset Finance

  • Rotherham

  • Customer Service Associate

    • Oct 2014 - Jun 2015
    • Rotherham

    -Ensured confidentiality and accuracy with regards to our customers' potential and in-life agreements. -Liaised with customers, suppliers, relationship managers and other finance companies as well as using HPI and Experian when relevant.-Worked with enthusiasm with the rest of my team and performed well under pressure in order to meet the demands and needs of our customers.

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  Sky News

  • London

  • Work Experience

    • Aug 2014 - Aug 2014
    • London

    -Secured a day's work experience in the Sky News office shadowing producers, following a demonstration of my ability on social media during the Sheffield Half Marathon (2014) - see below for more information. -Gained invaluable experience as I witnessed the team dissolve into a frenzy of both professionalism and haste as they worked together to ensure that they produced the most accurate content in rapid time.-The apparent team work was not only evident amongst the smaller programme teams, but throughout the whole organisation. This is a style of working I aspire to be a part of.

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  Personal/BBC/Sky News/The Times/The Telegraph |Photographer/Interviewee

  • Sheffield

  • Work Experience

    • Apr 2014 - Apr 2014
    • Sheffield

    The Sheffield Half Marathon 2014 was controversially ‘cancelled’ due to a lack of water after a failed delivery. Despite this, people still continued to run and I uploaded photos to twitter. The BBC, Times, Sky News, Telegraph, all contacted me, used my photographs on their websites and credited me. The BBC also rang me to recruit a runner to interview on BBC 5 live. I was interviewed by the BBC which aired on both national television and online. Sky News also approached me for an interview and was keen to speak to someone who had run the half marathon. I posted tweets and Facebook statuses, before finding someone willing to be interviewed and coordinated his transport.

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  S5 Observer

  • Sheffield, United Kingdom

  • Editor, Writer and Designer

    • Oct 2013 - Apr 2014
    • Sheffield, United Kingdom

    -Worked with a team to launch a community newspaper in the S5 postcode area of Sheffield. -I took a lead role in the set up our social media presence and each month drew up the template for the newspaper. -Communicated, interviewed and liaised with members of the local community. -Used Adobe InDesign to create and style pages for the paper, ensuring that they look both inviting and professional.-Carried out the meet and greet with MP David Blunkett at our launch event.

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  Debenhams

  • Bournemouth, United Kingdom

  • Sales Advisor

    • Jul 2009 - Dec 2013
    • Bournemouth, United Kingdom

    -Gained skills in customer service, understanding the importance of rapport, dealing with inquiries and complaints.-Handled cash and opened store accounts.

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  Reveal Magazine

  • London

  • Work Experience

    • Jun 2013 - Jun 2013
    • London

    I worked with the Fashion and Beauty desk for a week researching articles, writing web stories, filing, organising the styling cupboard and phoning press contacts for samples. I was delighted to be asked to help out on a fashion shoot.

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  new! magazine

  • London, United Kingdom

  • Work Experience

    • Jun 2013 - Jun 2013
    • London, United Kingdom

    Spent a week working alongside the true life editor transcribing interviews, researching and compiling a list of press contacts for future stories and organising a data base of the case studies from back issues.

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  Applause Store Productions Limited

  • London/Manchester/Birmingham

  • TV Audience Crew

    • Dec 2012 - Mar 2013
    • London/Manchester/Birmingham

    -Registering the audience members prior to live recordings of high profile television shows -Ensuring that the disabled/VIPS had their needs appropriately catered for-Professionally dealing with e-ticket holders who failed to obtain a seat within the studio due to capacity restrictions and a first come first served basis-Ensuring that the seats visible on camera were all filled, organising and speaking to large crowds outside the venueI worked on: -The X Factor Final (2012)-Britain’s Got Talent Auditions Manchester (2013)-Britain’s Got Talent Auditions Birmingham (2013) -Got To Dance Final London (2013)

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  new! magazine

  • London, United Kingdom

  • Work Experience

    • Jan 2013 - Feb 2013
    • London, United Kingdom

    I carried out two separate weeks of work experience with new! magazine. My time with a successful national magazine was so much fun. I rang agents to chase up the celebrities’ invites for the magazine’s 10th birthday celebration, practised writing articles tailored to the magazine, transcribed interviews and carried out research for up and coming features. I also attended New! Magazine’s 10th Birthday celebrations.

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  Mentorn

  • Manchester

  • Runner - BBC3 ''Free Speech''

    • Sep 2012 - Sep 2012
    • Manchester

    -Runner backstage on BBC3’s live recording of "Free Speech"-Sitting in for the panel during rehearsals and sound checks -Welcoming and registering the audience

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  Nickelodeon

  • Birmingham, United Kingdom

  • Runner

    • Jul 2012 - Jul 2012
    • Birmingham, United Kingdom

    -Worked backstage at the Kids Choice Awards as a runner-Ensured the talent was on time for sound checks, dress rehearsals, hair and make-up -Running errands for the talent and entourage -Escorting the talent backstage ready for their performance

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  3FM

  • Isle of Man

  • Work Placement

    • Mar 2011 - Mar 2011
    • Isle of Man

    Skills obtained/tasks:-How to use Adobe Audition-Rewriting press releases and copy from IRN for the radio -Selecting and researching stories in local publications such as ‘Isle of Man Examiner’ tailored to the station's demographic