Experience

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  Radiocentre

  • London, England, United Kingdom

  • Senior Insight Executive

    • Jul 2023 - Apr 2024
    • London, England, United Kingdom

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  Quadrangle

  • London, England, United Kingdom

  • Trainee Insight Executive

    • Dec 2020 - Dec 2022
    • London, England, United Kingdom

    Responsible for conducting statistical analyses of customer data and utilising market research tools to provide useful and actionable quantitative insights for clients such as customer’s satisfaction scores and commentsCurating and designing PowerPoints and Excel-based data charts to clearly communicate and visualise crucial insights for key clients and their stakeholders. Responsible for maintaining relationships with designated clients.Experience in project management within a small team and working closely with each member to efficiently manage the workload for the company’s largest client.Was able to lead on a project which helped improve the customer service phoning experience for a major telecoms client. This included analysing, charting, and presenting the data back to the stakeholders.Assisted with the continual management of the customer survey, including the design and implementation of changes

• 

  Fuller, Smith & Turner

  • Portsmouth, England, United Kingdom

  • Bar and Waiting Staff

    • Sep 2019 - Sep 2020
    • Portsmouth, England, United Kingdom

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  Environment Agency

  • Romsey, England, United Kingdom

  • Work Experience

    • Oct 2015 - Oct 2015
    • Romsey, England, United Kingdom

    Gained understanding of all areas of the agency, from attending cross-departmental meetings as well as field visits to sites of environmental interest. Provided me with a good insight into problems and management of solutions for current environmental concerns.

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  Cherry London

  • London, England, United Kingdom

  • Office Intern

    • Aug 2015 - Aug 2015
    • London, England, United Kingdom

    Assisted with office-based administrative tasks, including compiling computer-based research documents for various brands, their current marketing strategies and their target audiences. This was aimed at improving customer outreach and sales. This duty enabled me to consolidate and improve a variety of IT-based skills, conduct effective research and provide results to meet deadlines.I had opportunities to participate in ideas/brainstorming sessions to review and improve marketing briefs for clients.

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  Drayson Technologies Ltd

  • London, England, United Kingdom

  • Work Experience

    • Jul 2015 - Jul 2015
    • London, England, United Kingdom

    Assisted with office-based administration for company staff.

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  Airbus Defence and Space

  • Portsmouth, England, United Kingdom

  • Work Experience

    • Aug 2014 - Aug 2014
    • Portsmouth, England, United Kingdom

    Shadowing senior engineers and managers. Provided good insight into a scientific workplace.