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Charles Thomas Houghtby Iv is a seasoned IT professional with extensive experience in network management, server administration, and computer hardware support. He holds a BS in Business IT Management from Western Governors University and an A+ certification from CompTIA. With over 20 years of experience, he has worked in various roles, including IT Engineer/Manager, Network Engineer, and Systems Engineer.

Credentials

  • comptia a+
    thompson prometric
    Jun, 1999
    - Apr, 2026

Experience

    • United States
    • Security Systems Services
    • 1 - 100 Employee
    • IT Engineer/Manager
      • Oct 2014 - Present

      Design, support and build DVR/NVR networks, manage hosted apps and software as a service operations, develop new technologies for our line of work, alarm, fire, and home automation.

    • Visual IT Manager
      • 2014 - 2016

  • TomConnie/Glitchbusters
    • Jackson and Lenawee County, MI
    • Contract IT Support Professional Christ Centered Homes
      • Jan 2013 - Present
      • Jackson and Lenawee County, MI

      Enable the encompass app to work on multiple OSs using Firefox ESR and the Oracle Java JRE pluginDetermine the best printer for the money (the Brother MFC lasers seem to be about the best thing going right now)OS Maintenance and configuration, stripping Win 10 to where it performs reasonably on a $400 all in one pcExcel consulting, design and support.General Q/A and user support for various issues over time, networking, etc.

    • Network and systems engineer
      • Jan 2008 - Present

      • Maintain systems for several groups• Designed business solutions that met current and future specifications utilizing UNIX, Linux,Windows, Apple, Watchguard, Sonicwall, and data protection technologies• Research product info for saleable items and assist acquisitions from clearance, thrift, and estate liquidations.• Take support requests over email, text, and direct calls.

    • Logistics Engineer
      • Apr 2012 - Apr 2014

      * Move cars, pick up customers, * Maintain a clean working environment, * Assist service manager with IT issues.

    • Systems Engineer
      • May 2010 - Jul 2010

      • Oversight of network managed services.• Designed business solutions that met current and future specifications utilizing UNIX, Linux,Windows, Apple, Watchguard, Sonicwall, and data protection technologies• Designed IBM, HP, Dell, Compaq workstations• Printer and Plotter repair and maintenance• Laptop and Portable repair and maintenance• Data migration and conversion from end of life technologies to current environments.• Maintained UNIX servers for various enterprise clients• SAN manipulation – EMC Storage Racks and software, ROSCOR Video Fiber SanI am familiar with SAN theory and have made a few client LUNs but have no further experience. I canhowever pick up techniques very rapidly.• Researched functionality of NetBackup for clients• Installation and maintenance of Veritas Backup Exec for multiple clients and platforms.• Take support requests over email, text, and direct calls. We used a managed services solution to handle the trouble tickets and provide support to end users.

    • Network Engineer/Computer Support
      • May 2005 - Dec 2008

      On Call 2005 ­ 2008 · Redesigned library network from a crippled ISA server installation with live routable IPs on internal PCs to a double firewall network with a DMZ and a Linux inner firewall · Created and executed UNIX and DOS scripts to add over 2,600 accounts to MS Windows Server 2003 / Exchange 2003 domain · Upgraded all Windows XP workstations to Windows 2000 Professional · Converted the circulation system to SIRSI Horizon from the older UNIX based system · Created UNIX scripts to delete temporary and cache files from all the machines · Created a Debian print translator · End user support via email

    • Network Engineer
      • Dec 2006 - Nov 2008

      2006 ­ 2007Per-Project Engineer On Call 2007 ­ 2008 · Oversight of network managed services. · Designed business solutions that met current and future specifications utilizing UNIX, Linux, Windows, Apple, Watchguard, Sonicwall, and data protection technologies · Designed IBM, HP, Dell, Compaq workstations · Printer and Plotter repair and maintenance · Laptop and Portable repair and maintenance · Data migration and conversion from end of life technologies to current environments. · Maintained UNIX servers for various enterprise clients · SAN manipulation ­ EMC Storage Racks and software, ROSCOR Video Fiber SanI am familiar with SAN theory and have made a few client LUNs but have no further experience. I canhowever pick up techniques very rapidly. · Researched functionality of NetBackup for clients · Installation and maintenance of Veritas Backup Exec for multiple clients and platforms. • Take support requests over email, text, and direct calls. We used a managed services solution to handle the trouble tickets and provide support to end users.

    • Systems Engineer
      • Mar 2002 - Jun 2006

      Designed all computers and installed the operating system and applications software· Interfaced with Banks and Mortgage companies to streamline the appraisal process· Wrote automation scripts for database management, backup, and electronic data transfers· Built firewall(Linux), two mail servers(FreeBSD), two DNS servers(Linux/Debian), a web/SQLserver (SuSE8.0/apache/mysql), MS Exchange 200X , Citrix Metaframe XP up to FR3· Configured Cisco 2600 series router and 3500 series switches· utilized various journaling filesystems including JFS, ReiserFS, EXT3, and NTFS• Take support requests over email, text, and direct calls.

    • Technical Consultant/Systems Analyst
      • Jan 2000 - Jan 2002

      · Instrumental in the design of network for County of Monroe, and conversion of Tecumseh Corrugated Box Inc. from a dumb-terminal environment to a Windows Terminal Services/Thin Client environment · Designed and maintained desktops running redhat 6.2 Zoot and 7 Guinness, and one running Solaris x86 · Used Corel WP 10 Linux in the early days of WINE · Restored a Sun Sparcstation ITX (the mini-Sparc) to function with a 10gb HDD and 64mb RAM · Used Redhat as a fileserver and built printer data conversion server

    • Manager/Architect
      • Jan 1998 - Jan 1999

      · Designed all computers and installed the operating system and applications software · Interfaced with Banks and Mortgage companies to streamline the appraisal process · Wrote automation scripts for database management, backup, and electronic data transfers · Built firewall(Linux), two mail servers(FreeBSD), two DNS servers(Linux/Debian), a web/SQL server (SuSE8.0/apache/mysql), MS Exchange 200X , Citrix Metaframe XP up to FR3 · Configured Cisco 2600 series router and 3500 series switches · utilized various journaling filesystems including JFS, ReiserFS, EXT3, and NTFS · Assisted in all aspects of office and network construction.

    • Computer Technician
      • 1997 - 1998

      · Wrote DOS batch scripts to automate upgrading laptops and desktops for SAP implementation

    • Telephone Service Technician
      • Jan 1996 - Jan 1997

      · Programmed, installed, and maintained computer based voicemail, PBX and key telephone systems from vendors such as Panasonic, Mitel, Comdial, Transtel, Tie, GTE, and Nortel

    • Computer Solution Designer
      • Jan 1991 - Jan 1997

      · Began investigating a new UNIX-like OS called Linux in the form of Redhat 2.0. · Learned Bash/ZSH shell interaction for desktop use · Designed, built and sold low cost computer hardware and software solutions for home and small business applications. · Used SunOS to connect to Internet for email and web via Grand Rapids freenet([email protected]), Case Western Reserve freenet([email protected]) and Traverse City freenet ([email protected]). Used Archie,Veronica and gopher via telnet. One of the first 5 people in Adrian to figure out how to use Trumpet Winsock to connect Windows 3.11 and Mosaic to the net via the Merit Network Dialup. · Learned HTML by examining the code from bookmarks.html created by Pine and used to create websites for small midsize businesses · Beta Tester, Windows NT 4.0 platform · Wrote the documentation with screenshots to connect an NT 4.0 client to Len-Net, a local ISP

Education

  • 2010 - 2013
    Western Governors University
    BS, Business IT Management
  • 2006 - 2008
    Landmark Education Livonia
    Graduate, Personal Growth and Development
  • 1999 - 1999
    CompTIA
    A+, Computer Service and Repair
  • 1991 - 1994
    State endorsed high school diploma Adrian High School
    high school diploma, · Computer science/computer repair

Suggested Services

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Industry Focus. “Computer and Network Security”

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