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Charles Norris
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- Information Technology
- Programming
- Web Development
- Customer Service
- Communication
- Show all
Bio
Experience
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Australia
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Advertising Services
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1 - 100 Employee
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Operations Manager
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Oct 2022 - Present
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Senior Project Manager
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Jun 2022 - Oct 2022
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Services Manager
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Jul 2018 - Feb 2022
Responsible for the technical department: supervising day to day operations; budget; recommending and implementing service and policy changes; technology selection and assessment.
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Senior Support Technician
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Jan 2017 - Jul 2018
Responsible for supervising the helpdesk and media player builds, recommending changes to technical department fees and services and ensuring SLAs are met.
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Support Technician
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Dec 2015 - Jan 2017
Responsible for working on and resolving reported technical issues from clients, writing technical documentation and providing internal technical support and advice.
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Education
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2013 - 2015UTas
Bachelor of Computing, Information Technology
Suggested Services
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Industry Focus. “Advertising Services”
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