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Bio

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Charles Myers is a seasoned banking professional with experience in loan servicing, mortgage banking, and management. He has worked in various roles, including Mortgage and Loan Processor at ServiceLink and USAA Deposit Servicing Supervisor at TeleTech. Charles also has experience in animal care as a Night Veterinary Technician’s Assistant at Falls Road Animal Hospital.

Experience

  • ServiceLink
    • Coraopolis, PA
    • Mortgage and Loan Processor
      • Nov 2012 - Aug 2013
      • Coraopolis, PA

      -Email clients concerning the title and mortgage reports that they order-Review title searches and documents pertaining to the borrower before sending them to the client-Create title, mortgage, and loan orders -Create Excel spreadsheets used to organize orders and prioritize them according to the...

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • USAA Deposit Servicing Supervisor
      • Mar 2012 - May 2012

      After 1 ½ years employed, promoted to USAA Deposit Servicing Supervisor-oversee daily operations of 23 agents-run daily/monthly reports for quality assurance purposes-conducted weekly team meetings-coordinate with management in developing new methods for motivating team members/managing the demands of the client-create spreadsheets and graphs in excel, word, and power point

    • USAA Deposit Servicing Representative Complex Trained
      • Jul 2010 - Mar 2012

      -activate/Reactivate Debit/ATM cards-set-up one time/automatic funds transfers for members-establish USAA memberships-open checking/savings accounts and Certificates of Deposits-set-up overdraft protection-clarify transactions for member accounts/provide solutions to resolve client issues as necessary

    • Night Veterinary Technician’s Assistant
      • Feb 2010 - Jun 2010
      • Baltimore, MD

      -assist with registering clients -triage/document animal information prior to seeing the veterinarian -assist with prescription requests-restrain the animals as the Veterinary Technicians administered various medicines to the animals-monitor animals vital signs during surgeries

Education

  • 2005 - 2007
    Frostburg State University
  • 2001 - 2005
    Mount Saint Joseph High School

Suggested Services

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Industry Focus. “Banking”

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