Experience

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  Institute of Hospitality

  • Lusaka Province, Zambia

  • Team Member

    • Jan 2012 - Present
    • Lusaka Province, Zambia

    Judge: inspect the service of all Food outlets

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  Zambia Institute of Mass Communications Education Trust

  • Lusaka, Lusaka Province, Zambia

  • Parttime Lecturer

    • Feb 2022 - Feb 2023
    • Lusaka, Lusaka Province, Zambia

    Lecturer: Hotel Law; Menu Planning; Cookery 1; Food Costing; Food Commodities; Food & Nutrition; Hygiene and Safety & First Aid

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  Sandy's Creations

  • Kafue, Lusaka, Zambia

  • Night Auditor

    • Jan 2019 - Sep 2019
    • Kafue, Lusaka, Zambia

    1. Prepare Check In and Check Outs, group andIndividuals.2.Use of Apex system, Receive mails.3. Answer the phone.4. Receive Cash Up and balance the ledgers.5. Attend to guest Complaints andrequests.6. Receive and make reservations. 7.Prepare and sendQuotations to clients.8. Respond to emails.9. Prepare and send endof day reports on time.10. Update Google calendar, Updatebooking.com, Update weekly forcas. 11. Create and processlodgereservations for safari lodges.12. Provide support for our luxury touroperating division by quoting and handling touring files as andwhen necessary. Quoting, managing and making tour operatingbooking flights, transfers, restaurant reservation, aswell as accommodation bookings.13. Assist management related duties as and when required bymanagement.14. Supply quotations based onthe clients requests.15. Flexible in working hours and ensure coverage whenneeded.16. Ensure all quotations are followed up on a regular basis inorder toensure maximum revenue.17. Creating and managing all travel logistics and file handling,includingfinancial aspects.

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  Lusaka Hotel

  • Lusaka, Zambia

  • Night Auditor

    • Jan 2018 - Dec 2018
    • Lusaka, Zambia

    1. Prepare check In and check Outs, group andIndividual.2. Prepare guest bills, classify bills, postings verifying.3. Check accuracy of figures, compute transactions recordedduring dayshift, 4. Attend guest queries, Prepare day shift.5. Prepare day transctions.6. Make reservations7. Prepare end of day reports.8. Receive and postCash to the Cash office.9. Receive mails, Familiarize with PMSinky system

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  Mwiluzi Motel

  • Lusaka

  • Housekeeping Supervisor

    • Jan 2017 - Dec 2017
    • Lusaka

• 

  Wilderness Safaris

  • Junior Manager

    • Apr 2016 - Dec 2016

    Hosting, Administration, Guest Enhancements, Safety, Assets, Housekeeping, Food and Beverage

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  Radisson Blu

  • LUSAKA

  • LINEN ATTENDANT

    • Jan 2013 - Dec 2013
    • LUSAKA

    Collect, Store, Issue Linen

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  Hostels Board of Management

  • Livingstone Zambia

  • Industrial Training

    • Apr 2011 - Jul 2011
    • Livingstone Zambia

    Trained in Front Office, Kitchen,Restaurant, Housekeeping,

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  Sun International

  • Livingstone

  • Industrial Training

    • Aug 2010 - Sep 2010
    • Livingstone

    Trained in Food and Beverage, Housekeeping and Stewarding

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  AFRICA SUPERMARKET

  • LUSAKA ZAMBIA

  • Cashier

    • Apr 2008 - Aug 2008
    • LUSAKA ZAMBIA

    Receiving and keeping Cash

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  PROMASIDOR ZAMBIA

  • MANSA, ZAMBIA

  • DIRECT SALES AGENT

    • Jan 2007 - Dec 2007
    • MANSA, ZAMBIA

    Distributing Products, keeping Sales