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Charles Hopper, Pmp profile image

Charles Hopper, Pmp

Software Engineering Product Manager at Nationwide Pet
Intro Book
Charles Hopper is a seasoned Project Management Professional with 16 years of experience in managing complex IT projects, holding a Bachelor of Science in Information Technology from University of Phoenix and a background in Computer Science Engineering from Arizona State University.
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Location
Goodyear, Arizona, United States, US
Skills
  • Vendor Management
  • Pmp
  • Program Management
  • Ms Project
  • Process Improvement
  • Show all
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Bio

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Charles Hopper is a seasoned IT leader with 16 years of experience at Nationwide Pet, where he drove the implementation of Guidewire Policy System and Resource API technologies. As a PMP Certified Project Manager, he has overseen multiple successful projects, including software engineering product management, process improvement, and IT relationship management. With a strong educational foundation in Information Technology and Computer Science Engineering, Charles has developed a unique blend of technical and business acumen, enabling him to align business, IT, and architecture roadmaps for success.

Credentials

  • Introduction to Web APIs
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Developing Adaptable Employees
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Managing Organizational Change for Managers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Charlene Li on Digital Leadership
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Digital Transformation
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Communicating in Times of Change
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Creating a Culture of Change
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Introduction to Data Science
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Leading Your Team Through Change
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • RPA, AI, and Cognitive Tech for Leaders
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • PMP - Project Management Professional
    Project Management Institute

Experience

  • Nationwide Pet
    • United States
    • Insurance
    • 500 - 600 Employee
    • Software Engineering Product Manager
      • May 2020 - Present

    • Application Product Owner / Manager
      • Feb 2008 - Present

      IT Leader for Guidewire Policy System implementation and Resource API technologies for Nationwide Pet. IT Liaison to Business accountable for complete Lifecycle Management of Tier 1 Customer Facing eCommerce and internal applications. Accountable for management of system administration, development, testing, release management, technical support, and financial management. Drives innovation in the application space and sponsors change management to achieve strategic goals.• Information Technology Delivery Executive for multiple successful projects• Accountable for the IT relationship with business partners and software vendors.• Aligns business, IT, and architecture roadmaps for success

  • Comics Legends and Heroes
    • Owner
      • Mar 2006 - 2009

      Produced and implemented plan for small business start up. Developed and maintained Internet and retail site for the business.

  • Arizona Public Services (APS)
    • Sr. Infrastructure Project Manager (Consultant)
      • Mar 2008 - Nov 2008

      Program and project management for improvements to security system infrastructure throughout the state of Arizona.

  • Desert Schools Federal Credit Union
    • Sr. IT Project Manager (Consultant)
      • Feb 2007 - Feb 2008

      PMP Certified Project Manager Consultant overseeing all phases of technical and business projects for Desert Schools Federal Credit Union.

  • JP Morgan Chase
    • Sr. IT Project Manager, Assistant Vice President
      • Mar 1987 - Mar 2006

      PMP Certified Project Manager overseeing all phases of technical IT projects for Chase Bank.

    • Project Manager
      • 1987 - 1996

      PMP Certified Project Manager overseeing all phases of technical IT projects for Chase Bank. These included very large scale projects (involving over 4500 PCs) to the smallest of projects (certification of software for a single desktop). Managed projects from conception to completion with an excellent track record for on-time completion with quality, and within budget. Skills include organization, communication, and coordination of multiple efforts and personnel. As an Information Technology Project Manager at Bank One, I managed complex Information Technology Projects in the following areas: • Software Distribution Projects – Application Integration• Switch Technology Refresh Project • Route One Year 2000 Technology Refresh • Led Tivoli Distribution and Assessment Project • Multiple Moves/Add/Changes involving workstations and servers• Process Improvement Projects

  • NASA Dryden Research Center
    • Engineering Aide
      • Oct 1980 - Oct 1982

      Engineering assistant to a team of 12 engineers within the Structural Engineering Department.

Education

  • 2003 - 2005
    University of Phoenix
    Bachelors, Information Technology
  • 1988 - 1999
    Arizona State University
    Engineering
  • 1993 - 1996
    Phoenix College
    Associates, Engineering

Suggested Services

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Industry Focus. “Computer and Information Technology”

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