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Bio

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Charles Harlow is a seasoned IT professional with 28 years of experience in desktop computers, Windows desktop administration, computer hardware, computer security, computer network operations, computer repair, network administration, network security, network engineering, wireless networking, and router configuration. He has worked for various companies, including Internet Computing Solutions, LLC, Transamerica Financial Solutions, Anthem, Inc., and various federal contractors/consulting companies.

Experience

  • Internet Computing Solutions, LLC
    • Greenwood, Indiana, United States
    • Owner / Consultant
      • Jan 1996 - Present
      • Greenwood, Indiana, United States

      www.ICoSo.com - We provide IT Support, Installation, and Maintenance Services for Credit Unions, Financial Institutions, Accounting & Tax firms, Law firms, Dentists, HVAC and many other businesses since 1996. Some of the services we provide are: Managed Support Services, Desktop PC/Laptop, Server, Network, Software, Hardware installation, support & sales services, We also provide Database Management and design, Website Development & Hosting, and onsite/phone/remote support for Credit Unions, Accounting & Tax firms, Law firms, Dentists and many other businesses. We specialize in Firewall Management, Network design, & Server/PC/Laptop support. We provide purchasing and installation services of all your technology needs from PC's and accessories to Servers, Networking and Firewalls. I manage firewalls, servers, and desktops for 100's of customer computers. I develop and provide ongoing support for information technology and loan origination software (LOS) for our customers. I develop custom database solutions. I design and host numerous websites for our customers. I also help Credit Unions write and maintain their Disaster Recovery and Systems Security Policies, including Risk Analysis Documentation. Give us a Call! We Can Help You! Check out our Google reviews at: https://g.page/r/CSvbsBsqFoLuEAg/

  • Transamerica Financial Solutions
    • Indianapolis, Indiana Area
    • Sr. Network Engineer
      • Apr 1996 - Dec 2014
      • Indianapolis, Indiana Area

      Provided Managed Services to credit unions throughout Indiana, Ohio and Illinois. I provided hardware/software consulting services for all customers, including PC, Server, Network, Software, Hardware installation, support & maintenance services. I also provided database management and design, website development, programming/development, and custom application development services for our Financing Software. I also provided Firewall Management & VPN services for all customers. In 2015 this company dissolved and I started my own company Internet Computing Solutions.

  • Anthem, Inc.
    • Indianapolis, Indiana Area
    • Lead Network Support Specialist
      • Jan 1993 - Apr 1996
      • Indianapolis, Indiana Area

      Lead IT Support Specialist Leader managing two other support technicians for all PC, Server, Network, Software, Hardware support services, phone and onsite support. This included 1 SCO Unix Server, 4 servers, and over 300 users in 3 buildings. I was responsible for all aspects of the PC/LAN Support Group including: employee management, scheduling, project management, training, evaluating technologies, hardware/software purchasing, technical support for all file servers, network technologies, communications/fax servers, LAN/PC printers, desktop PC’s, WAN connectivity, and all software used on the LAN’s. I also provided database programming using Paradox/Windows & DOS and support for Foxpro, MS Access, and Informix. I also was a primary part of the Management Team for multiple mergers between three sister companies within the Anthem. I was responsible for coordinating all construction, wiring, communications, purchasing, installation, integration, setup and moving of all PC related technologies throughout multiple buildings.

  • Various companies - Early career
    • Indianapolis, Indiana, United States
    • Information Technology Specialist
      • Jan 1984 - Dec 1993
      • Indianapolis, Indiana, United States

      In my early career I worked for a variety of companies. I started working for Dealership Programming with Dr. Don Brown and Joe Adams in 1984 as a programmer and Computer/Network Support specialist. I was responsible for assisting in the programming & development of the F&I system & calculation modules. I also installed & supported computer systems, network systems, servers, customized systems for customers nationwide. We installed, maintained and supported F&I systems for car and boat dealers from Florida to New Jersey, to Southern California. Dealership Programming became AFR (American Financial Resources) and was sold to EDS/GMAC in 1987. I continued working with AFR/EDS to provide development support & training for EDS employees. In March of 1988 I went to work with Donald R Gray, who was a co-owner of AFR, at METS (Mobile Electronic Tracking Systems). METS provided vehicle tracking systems for the mass transit and trucking industry. I continued as a programming and development specialist, installation and support of all computer systems & networks, field installations and testing of radio equipment. I also provided support for writing bids, statement of work, contracts and proposals for our customers. METS began negotiations to be sold to Ameritech Mobile in Chicago in 1991. I then went to work for a federal contractor/consulting company, RCF Information Systems who provided IT support for the US Customs service in Indianapolis. I provided all hardware/software installations, maintenance, setup, testing, training, and technical support for all end-user PC’s & related equipment on the internal networks. I also provided applications development and maintenance, end-user support and training, mainframe & communications support. From there I went to work for a large printing company as a Network/PC Support Manager and continued providing the same IT services that I have always provided. I left this company to go to work at Anthem, Inc. in 1993.

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Industry Focus. “Computer and Network Security”

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