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Charles Gillen

N/A at N/A
Intro Book
Experienced IT leader with expertise in business continuity, disaster recovery, and leadership.
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Location
Clifton, New Jersey, United States, US
Languages
  • Italian Limited working proficiency
Skills
  • Leadership
  • Business Continuity
  • Business Continuity Planning
  • Management
  • Business Impact Analysis
  • Show all
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Bio

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Charles Gillen is a seasoned IT professional with extensive experience in leadership, business continuity, and disaster recovery. He has managed various teams and programs at Memorial Sloan-Kettering Cancer Center and Mercedes-Benz USA, and holds a Bachelor's degree in Business Management and an Executive Master's degree in Technology Management. He is proficient in Italian and has worked with various technologies and systems, including Mainframe Systems and DB2 Database Administration.

Experience

  • N/A
    • N/A
      • 2013 - 2015

  • Memorial Sloan-Kettering Cancer Center
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager, Infrastructure Disaster Recovery
      • Nov 2008 - Oct 2013

      Managed all aspects of the New Jersey Data Center's Business Continuity and Disaster Recovery program including the planning, coordinating, training, and related testing and documentation activities. Coordinated the Business Continuity and Disaster Recovery planning, preparation, implementation, and testing activities of 100+ employees located at the NJ Data Center and the NYC application and end-user sites.

    • Manager, Mainframe Services
      • Jan 2000 - Oct 2008

      Managed a team of 9 Mainframe Systems technical staff in the areas of: Mainframe System Programmers, CICS System Programmers, DB2 Database System Administrators, and Storage Administration.

    • Advisory System Specialist
      • Jan 1998 - Dec 1999

      Mainframe System Programmer.

  • Mercedes-Benz USA
    • Montvale, NJ
    • DB2 Database Administrator/IBM z/OS System Programmer
      • Jan 1991 - Jan 1998
      • Montvale, NJ

      Started as a DB2 Database Administrator. Responsible for DB2 Database installation, DB2 Database design, relational database model knowledge and implementation, SQL creation, DB2 Database creation, Backup and Recovery, Performance and Tuning, and Maintenance.Moved into System MVS/zOS System Programming Team. Responsible for all aspects of IBM Mainframe System Programming including installation and upgrades, Backup and Recovery, Performance and Tuning, High Availability, DR Testing, 3rd Party Vendor Product instation and maintainance.

  • On-line Software International
    • Software Products Quality Assurance Engineer - DB2 Products and CASE Tools
      • Jan 1990 - Jan 1991

      Responsible for testing the quality, functionality, ease of installation and use for the company's DB2 Database and CASE Tools products. Provided defect information and suggestions for continuous product improvement to developers for consideration of product fixes or enhancements. Proofread documentation and validated product documentation for completeness and ease of understanding.

Education

  • 1998 - 2003
    Saint Peter's University
    Bachelor's degree, Business Management
  • Stevens Institute of Technology
    Master of Technology Management, Business and Technology Management

Suggested Services

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Industry Focus. “Computer and Information Technology”

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