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Charlene Ryhlander-Hermant is a seasoned supply chain and logistics professional with over 20 years of experience in managing complex operations, leading cross-functional teams, and driving business growth. She has a strong educational background in logistics and supply chain management, with a Retail Buying Certificate and a National Diploma in Purchasing Management. Charlene has worked with various companies, including APS Packaging, Orchard Custom Beauty, Powercolour cc, and TFG (The Foschini Group), where she has developed expertise in project management, new product development, supply chain optimization, and inventory control.

Credentials

  • Microsoft Excel 2013 Certification
    The Career Academy
    Jul, 2023
    - Apr, 2026
  • Microsoft Excel 97 (Windows)
    Hartwell Business Solutions
    Aug, 1998
    - Apr, 2026
  • Microsoft Powerpoint 97 (Windows)
    Hartwell Business Solutions
    Aug, 1998
    - Apr, 2026
  • Microsoft Word 97 (Windows)
    Hartwell Business Solutions
    Aug, 1998
    - Apr, 2026
  • MS Windows 95
    Hartwell Business Solutions
    Aug, 1998
    - Apr, 2026

Experience

  • APS Packaging
    • Auckland, New Zealand
    • Cosmetic Packaging Consultant
      • Jun 2022 - Present
      • Auckland, New Zealand

      Project management , New product development and supply of Packaging materials for Beauty & Skincare brands .

  • Orchard Custom Beauty (Europe)
    • Amsterdam, North Holland, Netherlands
    • Buying & Sourcing Manager(Asia)
      • Mar 2021 - Nov 2021
      • Amsterdam, North Holland, Netherlands

      Working closely with our Asia office to source and evaluate current and potential suppliers. Analysing expenditure by evaluating commodity splits and implementation of sourcing strategies. Project management of NPD items with relevant costing models and identification of product opportunities. Promotional / Seasonal product identification range build and margin calculations. Tender calculations and submissions. Product Innovation submissions and execution.

  • Powercolour cc
    • Cape Town Area, South Africa
    • Managing Partner (Business Owner)
      • Feb 2011 - Feb 2021
      • Cape Town Area, South Africa

      Responsible for the profitable management of the company. Power Colour cc undertakes the private label development and supply of colour cosmetics , skincare, fragrance, make-up, body care products, health and beauty supplements including TFG’s own-brands and exclusive products.The company currently consists of five staff members and has an office and a 1200m2 warehouse in Rivergate, Cape Town, South Africa. I have developed over 10 000 Colour cosmetics, fragrances, body care products, beauty accessories under Private label brand names as well as other exclusive products such as handbags, vanity cases and gifting products. The company distributes to a extensive regional retail network currently comprising of over 269 retail stores in South Africa and supplies to a further 8 over-border stores within Africa (outside South Africa). Power Colour cc also operates as agents for many international cosmetic brands and Retail outlets in South Africa including Revlon, Lóreal, Black Opal, Indigo Brands, Pond’s, Colour Your Own (CYO), Foschini, Donna Claire and Soda Bloc to development GWP offers.I am responsible for the full process of private label development from design to delivery. I travel extensively to international suppliers to fulfil the requirements of the private label development and ensure that strict quality standards are adhered to, including the project management of the product and the associate logistics and supply chain requirements.

    • Senior Merchandising Planner
      • Apr 2009 - Jan 2011
      • Cape Town

      Populate Aim plans to drive business and supplier strategies at commodity level.Draft promotional plans PIS values pre strategy meeting with suppliers to determine business brand/product mix to maximise input margins.Markdown and claims implementations.Stock turn objectives to be met , and ensuring Strategy packs are drafting for supplier meetingsAccurate and timeous introduction of new brands and maintenance and control of replenishments systems to ensure visual mins, correct sku and capping is implemented.Strategic monitoring of brand performance to analysis space vs turnover Proactive monitoring of new launches to ensure sufficient stock allocations and sales.Establishing and rolling out of any upliftment or discontinued stock plan to ensure continuous improvement of stock rotation.Understanding of various store profiles and demographics to ensure correct stock models.Planning for new store or relocation of stores to ensure stock is correct for store openings.Communication with Brand managers and Store managers. Regular stores visits to ensure compliance of stock merchandising. SLA's in place with suppliers and internal customer to ensure maximum brand performances.Analysing of weekly reports to highlight any bottom selling sku's , as well as determining top selling sku's that require additional stock based on replenishment exception reports.Making sure all orders are done timeously, allocated effectively and expedited accordingly.Analysis stock to sale ratio'sFollow up on sales and trading of stock ensured - based on weekly reportsPerformance analysed and actions with strategic outcomes proposedWeekly cell meetings Weekly updated to management on line performances and stock issues.Monthly competitor analysis based on stores visit

    • Consumer Goods
    • 100 - 200 Employee
    • National Key Account Manager
      • May 2008 - Mar 2009

      • Identifying strategic and tactical opportunities and pro-actively formulating key account plans to exploit opportunities and compensate shortfalls.• Receiving marketing launches and promotional proposals and accepting or rejecting on behalf of store groups. Those accepted committing to quantities.• Selling the launch and promotional deals that were accepted to store groups in line with the committed quantities ordered from marketing• Negotiating and annually reviewing trading terms and conditions with store groups• Setting and achieving global sales and expense objectives.• Managing stock levels in store groups and internally through forecast management• Negotiating distribution, space allocation and display position on a national basis for standard stock, promotions and new launches.• Ensuring the accurate and timely flow of information between the store groups and :National Sales ManagersMarketing DepartmentOrders DepartmentIT DepartmentCredit control DepartmentRenovationsFinance DepartmentDistribution Department• Develop healthy relations with store groups projecting and enhancing the company image.

    • Development Buyer - Cosmetics and Skincare
      • Sep 2006 - Apr 2008

      Product Development • To ensure the timeous development of quality products to meet the promotional plan requirement• Sourcing and imports for middle East – China, Hong Kong, Taiwan• Auditing new suppliers procedures and companies• Placing of merchandising orders and liaising with design houses.• Establish New Source of Supply• Interpretation and Execution of Marketing Briefs / Plans• Marketing Creativity Support• Briefing of supplier’s• Negotiations with Suppliers• Project packaging brief and projects with overseas suppliers• Mata Date Input• Developing Quality Products – presentable and functional quality products• Submit monthly reports on development status, control sheets, supplier audits and sourcing strategies.• Inventory management – MOQ management based on company target stock turn around.• Excess stock and inventory management• Manage controls Legislation around New product developments• Value Analysis around primary and secondary packaging rationalization

    • Commodity Manager - Manufacturing and Engineering
      • May 2003 - Jul 2006

      • Lab consumables• Engineering spares, including analysis of engineering expenditure• Plant Lubricants• Brewery Waste• Utilities – (coal, energy and water)• Packaging M&P’s which include all products linked to cleaning and maintenance of manufacturing equipment.• Brewing M&P’s, these include all adjuncts linked to brewing; Brewery Gasses• Capin Projects• Bulk OEM orders for national shut downs and overhauls.• Liaise with various engineering and M&P suppliers around brewery requirements.• Full evaluations and company audits of potential and current suppliers.• Manage and evaluate contract compliance illustrating financial implications.• Update current contracts and negotiations.• Arranging and rolling out national road shows for new national contracts.• Consignment stock updates and management• Identifying new suppliers and establishing new opportunities.• Consolidating requirements for tender purposes.• Supplier Partnering programs to establish Service Level Agreements.• Awarding of tenders.• Work in conjunction with Corporate Technical • Centre of TCO opportunities• Run SAP reports and convert data into information

    • Materials Co-ordinator Packaging
      • Dec 2001 - Apr 2003

      • Manage and monitor packaging supplier allocations.• MRP planning for packaging materials• Involvement in supply chain management of Packaging suppliers and identifying TCO opportunities.• Monitor supplier performance against budget.• Controlling volumes and timing around all SAB Promotions, which are linked to packaging materials. • Dealing with Marketing and NPD. (new product development)• Advise all suppliers on SAB requirements and supplying a 13-week forecast based on Production Schedules at the various breweries.• Dealt with all major packaging supplier eg: Consol, Nampak (Glass, cartons, shrinkfilm), Rheem, Bevan etc• Work on SAP procurement, receiving and a reports point of view for Packaging materials.• Supply support to commercial projects, which include importation of materials.• Establish and maintain good relationships with packaging suppliers and internal customers (Marketing, NPD, SCC and breweries)• Support role to suppliers with regards to production planning and cost optimization of stock levels.• Daily liaisons with all breweries around problems and concerns related to packaging suppliers.• Management of all design / brand changes to reduce write offs.• Work closely and offer support to the CTC team with regards to Packaging supplier volumes and performance measures.• Compile weekly report measuring potential risks and opportunities based on SAB production numbers versus supplier stock holdings.• Represent planning in various NPD projects.• Supply short and medium term numbers to both the commercial departments and suppliers.

    • Logistics Manager
      • Jan 2001 - Nov 2001

      • All company procurement both National and International.• All buying and costing (freight)• Sourcing of suppliers and new products; Internal Policies and Procedures• Import Management and overseeing exports • Warehouse Management and Stock Control• Supplier Liaisons; Customer Services• Distribution Management; Sales order Management• Return Materials Authorisations• Pricing and Negotiations; All system updates and configurations

    • Key Account Manager
      • Apr 1999 - Dec 2000

      • All planning, procurement and logistics for the 3 Key customers. Namely: Dimension Data, Spescom, P.Q

    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Buyer
      • Feb 1999 - Mar 1999

      • All local and international buying of all brands• Costing, forecasting, claims• Inventory Management

    • IBM Procurement specialist
      • May 1998 - Jan 1999

      • All international buying• Product Management• Claims, costing, Forecasting• Inventory Management• Logistical Data reports and Valuations• Supplier Relations

  • STIHL
    • Pietermaritzburg Area, South Africa
    • Sales Co-ordinator
      • Jan 1998 - Apr 1998
      • Pietermaritzburg Area, South Africa

      • Quotations, Invoices, Sales orders, system data updates• Customer liaison

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Import Controller
      • Oct 1996 - Dec 1997

      • Sourcing of new products• Buying and Expediting• Management of imported stock• International supplier Liaisons• Costing of stock & Inventory control• Arrangement of payment to suppliers

    • Buyer
      • Jan 1996 - Sep 1996

      • All office administration• Customer liaison• Local buying• Stock management

Education

  • 2009 - 2011
    University of South Africa/Universiteit van Suid-Afrika
    Baccalaureus Technologiae in Logistics, Logistics, Materials, and Supply Chain Management
  • 2010 - 2010
    University of South Africa/Universiteit van Suid-Afrika
    Retail Buying Certificate, NQF Level: 6
  • 1994 - 1997
    University of Johannesburg
    National Diploma (ND): Purchasing Management

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Industry Focus. “Packaging and Containers Manufacturing”

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