Experience

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  The University of Maryland Medical System

  • Baltimore, Maryland Area

  • Ambulary Clinical Informaticist

    • Sep 2018 - Present
    • Baltimore, Maryland Area

• 

  University of Maryland Medical Center

  • Baltimore, Maryland Area

  • Operations Analyst

    • Jan 2014 - Present
    • Baltimore, Maryland Area

    My responsibilities include: -CMS Meaningful Use-Epic MyChart (implementations, training, support)-Organizing EpicCare Ambulatory Super User Sessions-Running, analyzing and distributing reports -Site implementations for EpicCare Ambulatory -Creating tip sheets-Maintaining help desk tickets-Troubleshooting EpicCare Ambulatory errors-Analyzing and creating ambulatory work flows-

• 

  Randstad Technologies US

  • Baltimore, Maryland Area

  • Epic Go-Live Support

    • Jan 2012 - Jan 2014
    • Baltimore, Maryland Area

    -Provided at the elbow support to clinical and non-clinical end users transitioning to Epic Ambulatory. Practices include: Family Practice, Internal Medicine, Gastroenterology/Digestive Health, Pediatrics, Surgery, Urology, Gynecology/Women's Center, Transplant, Hematology/Oncology, Allergy, Cardiology, Infectious Disease, Podiatry, Diabetes, Endocrinology, Otorhinolaryngology, Audiology, Bariatric, Plastic Surgery-Worked directly with Team Leads, Practice Managers and Medical Directors to solve work flow issues-Trained new hires in Epic Ambulatory

• 

  On Assignment Healthcare Staffing

  • Baltimore, Maryland

  • Epic Support

    • Jul 2007 - Jan 2012
    • Baltimore, Maryland

    -Clinical data abstraction from paper records to Epic -Trained new hires to abstract clinical data into Epic in a classroom setting-Assisted clinical and non-clinical staff transitioning to Epic-Abstraction Team Lead (interviewed applicants and completed hiring documents, reviewed medical records for accuracy, acted as point of contact for Practice Managers, completed site assessments, completed workload assessments, assigned work to abstractionists)-Assistant to Project Manager (organized training sessions and meetings, drafted emails, sent contracts, performed general office support)-Provided at the elbow support to clinical and non-clinical end users transitioning to EPIC Ambulatory, Cadence and Prelude

• 

  Chesapeake Urology Associates/Continence Center

  • Baltimore, Maryland Area

  • Medical Assistant

    • Jul 2006 - Jul 2007
    • Baltimore, Maryland Area

    -Completed vitals-Stocked and cleaned exam rooms -Administered injections -Completed bladder scans -Assisted with exams-Sanitized instruments-Answered phones-Greeted and assisted patients-Faxed, copied, and scanned documents-Ordered supplies and pharmaceuticals-Handled pharmacy orders for patients-Collected, tested and prepared specimens for office and outside laboratories-Monitored use of supplies, medications, and appliances-Prepared exam room/surgical center for patients and procedures