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Chao Guo is a seasoned professional with extensive experience in software project management, telecommunications, and embedded systems. He holds a Master's degree in Project Management from Zhejiang University and a Bachelor's degree in Communication Engineering from Chongqing University. With over 13 years of experience, Chao has worked for prominent companies such as TCL Communication, Sagem Wireless, and Ningbo Bird Co., Ltd., where he has managed software product portfolios, led project teams, and ensured timely delivery of projects. Chao is proficient in multiple languages, including English and Chinese, and has a strong understanding of software development, project management, and telecommunications. He is also skilled in embedded systems, mobile communications, and software engineering.

Credentials

  • PMP
    Project Management Institute
    Sep, 2009
    - Apr, 2026

Experience

    • China
    • Consumer Electronics
    • 700 & Above Employee
    • Technical Account Manager
      • May 2019 - Present

      - Answer the Request for Proposal from customers, lead the technical feasibility and requirement fulfilling, ensure the risk evaluation and cost accuracy, achieve the best balance between customers value and company benefit.- Manage exhaustive customer interface requirement including hardware, software, quality, project process, ensure their integrity and feasibility to secure the deployment.- Manage customer program whole life cycle deployment with high quality, across biding, initiating, planning, execution, maintenance, drive the delivery commitment and ensure the customer satisfactory.- Keep lesson learning from the daily execution, summarize the experience and consolidate them into every domain including product definition, technical domains, quality and all processes iteration, secure the consistency on delivery and stability on quality.- Digest customer roadmap and related technical requirement, manage our internal roadmap planning including pre-study, development, delivery, target maximum Customer satisfactory and company most optimal cost.

    • BlackBerry Software Product Definition Department Manager
      • Oct 2017 - May 2019

      - Build department including product definition, user experience, software development and set up the full user experience lifecycle working process- Lead, direct and manage a software planning team to propose experience-driven software concepts and features- Lead software development team to deploy proof of concept and deliver solution- Rebuild the user experience team working process and deliver software product ergonomics and visual assets design- Conduct the Competition Analysis, User behavior Analytic to make sure the refresh of the design trend and feature definition- Source different suppliers needed for product and make sure the best offer to be adapted into product experience

    • Software Project Office Manager
      • Apr 2011 - Sep 2017

      - Manage the software product portfolio to make sure business target well meet, including the Alcatel Smart II v860, 8926 Family, 8916 Family, CMCC Whitebrand M812/T, Idol4S, BlackBerry KEYone, Motion etc.- Lead Software Project Manager to formulate the development plan and deploy product roadmap- Lead and coach Software Project Manager to secure the scope definition, risk management, status tracking and proper escalation- Lead yearly software department resource budget and make sure the outsourcing and recruiting plan of engineering team- Maintain solid relationship with platform, solution and other partners to secure the software product delivery with high quality and integral feature set at the best experience- Lead and conclude the software configuration management strategy and deploy policy- Manage the escalation from or to other teams for key project topics to secure delivery including worldwide Technical Support and internal management team- Propose and deploy the optimization and iteration of the software process to smooth and secure the software product executions

    • France
    • Wireless Services
    • 1 - 100 Employee
    • Software Program Manager
      • Jan 2009 - Apr 2011

      - Manage the software product program to make sure business target well meet, including SAGEM Phil, LG Victoria, CELSIUS OSSIAN, Movilway MV01, Intel MeeGO etc.- Manage the Application and Integration team to achieve the program technical objectives - Lead Software Project Manager to formulate the development plan and deploy product roadmap- Compile and draw agreement with Myriad on the statement of work and delivery plan for their platform- Lead and coach Software Project Manager to secure the scope definition, risk management, status tracking and proper escalation- Lead and conclude the software configuration management strategy and deploy policy- Maintain solid relationship with platform, solution and other partners to secure the software product delivery with high quality and integral feature set at the best experience- Manage the escalation from or to other teams for key project topics to secure delivery including worldwide Technical Support and internal management team- Propose and deploy the optimization and iteration of the software process to smooth and secure the software product executions

    • Team Manager
      • Jan 2008 - Jan 2009

      - Manage the France technical team knowledge transfer to China team in 6mons smoothly and secure the following projects- Manage the Integration, System and Factory Delivery team to achieve the business target objectives, including the SAGEM BX2008 / BZ2008 / ME2008 / EX2008 / DX2008 platform etc.- Propose and deploy the optimization and iteration of the software process to smooth and secure the software product executions

    • Software Project Leader
      • Sep 2005 - Dec 2007

      - To translate customer requirements into specific tasks and manage products to get TA from variant carriers, including SAGEM SM11/SM09+/SM08/SM07/S250/S200+ etc- Direct day to day activities to secure the scope definition, risk management, plan & milestones definition, status tracking, change requests management and proper escalation- Maintain solid relationship with platform to secure the software product delivery with high quality and integral feature set at the best experience- Manage the escalation from or to other teams for key project topics to secure delivery including worldwide Technical Support and internal management team

  • Ningbo Bird Co., Ltd.
    • Ningbo, Zhejiang, China
    • Software Engineer
      • Jun 2003 - Aug 2005
      • Ningbo, Zhejiang, China

      - Participate the development of SIEMENS platform projects F3/F4, Freescale platform projects DV10 / V109, including modules like Games, Input Method, Font library, Sub LCD introduction and Multi-language support etc.- Integrate the software binary and deliver to Validation for final qualification and delivery- Cooperate with platform, solution partners for product delivery- Take lead to Maintain the products with the China Region for on-sale / after-sale support

Education

  • 2011 - 2016
    Zhejiang University
    Master's degree, Project Management
  • 1999 - 2003
    Chongqing University
    Bachelor, Communication Engineering

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Industry Focus. “Consumer Electronics”

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